Staff Designer — On-site in SF, Lead Ambitious UX Wins

M8l; San Francisco (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability保险

401(k) with company matching

Health Savings Account (HSA)

Flexible Spending Accounts

Time Off policies including vacation,

8 paid holidays per year

Paid sick time

Paid Bereavement leave

Paid Parental Leave

Job summary

Otter is seeking a Staff Designer to tackle the biggest, messiest problems with ambiguity and leadership. You will identify impactful problems, translate vague directions into actionable plans, and drive cross-team initiatives from concept to shipped product with a distinct Otter polish.

You will mentor peers and elevate storytelling to persuade stakeholders, aiming for cohesive, craft-driven experiences that feel uniquely Otter. This on-site role is based in San Francisco.

Qualifications

• A track record of finding the right problem to solve, not just solving the one you were given.
• Experience shipping work that started as pure ambiguity, no clean brief, no clear owner, just a direction.
• A sharp eye for brand and craft, someone who notices when something feels almost right and pushes it the rest of the way.
• Strong storytelling instincts, you can get a room to believe in a direction before it exists.
• Enterprise or B2B experience is a strong plus, and bonus points if you've also touched the consumer side of that same business.

Responsibilities

• Spot the P0 problems other people haven't seen yet, and make the case for why they matter.
• Take a vague, company-level direction and turn it into a concrete plan, then rally the people needed to build it.
• Own initiatives that cut across teams, not confined to one roadmap or one pod.
• Raise the bar on what Otter feels like, pushing every surface toward something more cohesive, more considered, more us.
• Bring energy and craft to work that's often invisible until it's done right, then impossible to imagine any other way.
• Mentor and sharpen the designers around you just by how you work, no direct reports required.

Skills

Problem finding

Ambiguity shipping

Brand & craft eye

Storytelling instincts

Enterprise/B2B experience

Job description

Otter is seeking a Staff Designer to tackle the biggest, messiest problems with ambiguity and leadership. You will identify impactful problems, translate vague directions into actionable plans, and drive cross-team initiatives from concept to shipped product with a distinct Otter polish.

You will mentor peers and elevate storytelling to persuade stakeholders, aiming for cohesive, craft-driven experiences that feel uniquely Otter. This on-site role is based in San Francisco.