Staff Designer: Lead Ambiguity-to-Impact Initiatives

Atoms; San Francisco (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Health Savings Account (HSA)

Paid time off, holidays and parental/p

Life and disability insurance

Job summary

Otter is seeking a Staff Designer to tackle the biggest, most ambiguous problems with ownership from discovery through to shipped product. You will define problems, advocate for their importance, and lead efforts that cut across teams to deliver cohesive, compelling experiences.

You will mentor peers through the work, raise the bar on brand and craft, and push surfaces toward a unified Otter experience. This role demands storytelling prowess and a track record in enterprise or B2B contexts.

Qualifications

• Track record of finding the right problem to solve, not just solving the one you were given.
• Experience shipping work that started as pure ambiguity, no clean brief, no clear owner, just a direction.
• Sharp eye for brand and craft, noticing when something feels almost right and pushing it the rest of the way.
• Strong storytelling instincts, able to get a room to believe in a direction before it exists.
• Enterprise or B2B experience is a strong plus, and bonus points if you've touched the consumer side of that same business.

Responsibilities

• Spot the P0 problems other people haven't seen yet, and make the case for why they matter
• Take a vague, company-level direction and turn it into a concrete plan, then rally the people needed to build it
• Own initiatives that cut across teams, not confined to one roadmap or one pod
• Raise the bar on what Otter feels like, pushing every surface toward something more cohesive, more considered, more us
• Bring energy and craft to work that's often invisible until it's done right, then impossible to imagine any other way
• Mentor and sharpen the designers around you just by how you work, no direct reports required

Skills

Problem discovery

Shipping ambiguity work

Brand craft

Storytelling

Cross-functional leadership

Job description

Otter is seeking a Staff Designer to tackle the biggest, most ambiguous problems with ownership from discovery through to shipped product. You will define problems, advocate for their importance, and lead efforts that cut across teams to deliver cohesive, compelling experiences.

You will mentor peers through the work, raise the bar on brand and craft, and push surfaces toward a unified Otter experience. This role demands storytelling prowess and a track record in enterprise or B2B contexts.