Senior Product Designer, Platform Systems

M8l; Los Angeles (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

Voluntary insurance options

Pet insurance

401(k)

Flexible spending accounts

Equity awards

Bonus potential

Commuter benefits

Job summary

Otter in Los Angeles is seeking a Senior Product Designer for Platform to shape the experience architecture across our unified product suite. You will influence foundational journeys, lead cross‑product workflows, and collaborate with Product, Engineering, and Design System teams to ensure scalable, reusable UI foundations.

You will drive design decisions using systems thinking, explainable models, and emerging AI-enabled approaches, while navigating ambiguity and delivering outcomes as a

Qualifications

• 10+ years of product design experience or equivalent seniority.
• Strong systems thinking and information architecture skills.
• Ability to define scalable experience models across multiple products.
• Excellent product judgment balancing usability, flexibility, and constraints.

Responsibilities

• Define platform-level experience architecture across navigation and configuration.
• Lead cross-product workflows including onboarding, activation, setup, upsell.
• Create clear mental models, scalable interaction frameworks, and reusable patterns.
• Partner with Product and Engineering to align UX with system models.
• Collaborate with Design System to translate patterns into UI foundations.
• Prototype with AI and new tech to improve speed and quality.

Skills

Product design leadership

Systems thinking

Experience architecture

Cross-functional leadership

Product judgment

Design systems

AI for design

Ambiguity tolerance

Enterprise/B2B experience

Job description

Otter in Los Angeles is seeking a Senior Product Designer for Platform to shape the experience architecture across our unified product suite. You will influence foundational journeys, lead cross‑product workflows, and collaborate with Product, Engineering, and Design System teams to ensure scalable, reusable UI foundations.

You will drive design decisions using systems thinking, explainable models, and emerging AI-enabled approaches, while navigating ambiguity and delivering outcomes as a