Senior Product Designer - Platform & Systems

Atoms; Los Angeles (CA); On-site; USD 182,000 - 230,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

HSA

Paid time off

Onsite in LA

Job summary

Otter is seeking a senior Product Designer for Platform to define the overall experience architecture and critical cross-product systems shaping how Otter works as a unified platform. You will influence foundations used by multiple product teams and oversee journeys across the customer lifecycle.

You will lead platform-level design across navigation, configuration, and permissions, collaborating with Product, Engineering, and Design System teams to ensure scalable UI foundations and thoughtful

Qualifications

• 10+ years of product design experience or equivalent seniority.
• Ability to define scalable experience models, frameworks, and patterns.
• Excellent product judgement balancing usability, flexibility, and constraints.

Responsibilities

• Define platform-level experience architecture across navigation, hierarchy, permissions, configuration, entitlements, and shared interaction patterns.
• Lead critical cross-product workflows such as onboarding, activation, setup, upsell, and expansion.
• Simplify complex, workflow-heavy tools by creating clear mental models, scalable interaction frameworks, and reusable product patterns.
• Partner with Product and Engineering to align user experience with system models, platform capabilities, and constraints.
• Work with the Design System team to translate patterns into reusable UI foundations.
• Explore how AI and new technologies can lower barriers to complex software and shift experiences toward outcomes as a service.

Skills

Systems thinking

Information architecture

Cross-functional leadership

Pattern design

UX strategy

Job description

Otter is seeking a senior Product Designer for Platform to define the overall experience architecture and critical cross-product systems shaping how Otter works as a unified platform. You will influence foundations used by multiple product teams and oversee journeys across the customer lifecycle.

You will lead platform-level design across navigation, configuration, and permissions, collaborating with Product, Engineering, and Design System teams to ensure scalable UI foundations and thoughtful