Staff Databases SRE — Global Cloud Reliability (Remote)

Grafana; United States; A distancia; USD 132.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Bonus (if applicable)

30 days annual leave

Descripción de la vacante

Grafana is seeking a Staff Software Engineer to keep Grafana Cloud systems reliable at scale. You will write production code, work across Mimir, Loki, Tempo, and Pyroscope in multi-tenant SaaS environments, and be on-call for top-tier customers.

You’ll design scalable features, own the SLO framework, and improve observability while mentoring engineers and shaping product direction across squads. This is a remote role with global teams.

Formación

• 8+ years of software engineering experience building and owning distributed systems in production.
• Strong production software skills in an OO language; write clean, tested code and work in large open-source codebases.

Responsabilidades

• Write production code across services and codebases to improve reliability and scalability.
• Build automation and platform tooling to scale reliability across regions and clouds.
• Lead technical design by authoring docs, reviewing designs and PRs, ensuring scalable operability.
• Own the SLO framework and define per-tenant SLOs and reliability models.
• Improve observability and alerting to detect issues before customers are affected.
• On-call for highest-SLA customers; lead incident response and blameless post-incident reviews.
• Handle on-call operations, investigations, and recurring issues with automation.
• Mentor engineers and collaborate with leadership on roadmaps and strategy.
• Demonstrate curiosity, transparency, action-bias, and kindness in teamwork.

Conocimientos

Distributed systems

Kubernetes

SLOs

On-call experience

Leadership

Linux internals

Herramientas

Terraform

Helm

Jsonnet

Descripción del empleo

Grafana is seeking a Staff Software Engineer to keep Grafana Cloud systems reliable at scale. You will write production code, work across Mimir, Loki, Tempo, and Pyroscope in multi-tenant SaaS environments, and be on-call for top-tier customers.

You’ll design scalable features, own the SLO framework, and improve observability while mentoring engineers and shaping product direction across squads. This is a remote role with global teams.