Staff Data Analytics Lead - Capacity & Planning (Equity Eligible)

Intuit; Bowling Green (KY); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit is seeking a Staff Business Data Analyst on its Modern Ops Expert Planning team to shape optimized network plans and drive analytical foundations across global operations. The role partners with Director+ leaders across Product, Service Delivery, Partner Management, Talent Acquisition, and Finance, mentoring junior analysts and delivering rigorous forecasting and standardized processes.

The ideal candidate brings 7+ years in capacity planning and 3+ years in program management, with

Qualifications

• 7+ years of experience in capacity planning, workforce management, or labor modeling with ownership of complex initiatives.
• 3+ years of program or project management experience, leading cross-functional delivery in ambiguous environments.
• Advanced proficiency with Excel and SQL; working knowledge of big data tools and BI platforms.

Responsibilities

• Define and own optimized headcount, hiring, and capacity planning frameworks at IG level, balancing service levels, employee experience, and cost.
• Lead capacity risk identification and mitigation across multiple initiatives with cross-functional stakeholders.
• Develop KPI frameworks and standardize metrics, reporting, and decision-making infrastructure.
• Partner with internal technology teams to implement planning tools, data enhancements, and automation at scale.
• Lead operational impact assessments for product, skill, and channel launches and present findings to senior stakeholders.
• Build and maintain end-to-end resource plans with cross-functional teams and align staffing strategies with demand forecasts.
• Implement AI/GenAI and BI tools to improve initiative planning and drive adoption across the team.
• Lead global process and reporting standardization to scale solutions and document clear tradeoffs.
• Mentor junior analysts on technical execution, storytelling, and stakeholder influence.

Skills

Capacity planning

Stakeholder communication

Cross-functional leadership

Storytelling

Mentoring

Tools

Excel

SQL

Redshift

Spark

Tableau

Qlik

Job description

Intuit is seeking a Staff Business Data Analyst on its Modern Ops Expert Planning team to shape optimized network plans and drive analytical foundations across global operations. The role partners with Director+ leaders across Product, Service Delivery, Partner Management, Talent Acquisition, and Finance, mentoring junior analysts and delivering rigorous forecasting and standardized processes.

The ideal candidate brings 7+ years in capacity planning and 3+ years in program management, with