Staff Cloud Reliability & AI Ops Engineer

Intuit, Inc.; New York, Northern (NY, KY); Hybride; USD 180 000 - 240 000; Plein temps

Résumé du poste

Intuit, Inc. is seeking a Staff App Ops Engineer to lead operational excellence and site reliability for the always-on Fintech platform serving millions of users.

You will architect resilient cloud-native data systems and drive AI-powered tooling to automate remediation, while guiding incident response and production support. You will collaborate across teams, influence platform standards, and contribute to RCA discussions, with a focus on reducing toil and improving service quality.

Qualifications

• 8+ years hands-on infra and operations in AWS with at least one SRE discipline.
• Deep AWS and Kubernetes expertise; Docker, Kubernetes, ArgoCD experience.
• Proficiency in Go, Java, Python, or Ruby for app and DevOps tasks.
• Strong observability and performance experience with monitoring tools.
• Solid SDLC/CI-CD know-how; safe scaling and governance.
• Proven leadership with data-backed impact and independent delivery.
• Bias for action, strong diagnostic skills under pressure, collaboration.

Responsabilités

• Own always-on reliability for large-scale distributed systems on AWS.
• Architect cloud-native data systems with high availability and DR.
• Develop AI-powered tools for auto-detection and remediation.
• Lead incident response and Production Support during on-call rotations.
• Champion resiliency practices and disaster recovery playbooks.
• Improve observability to reduce MTTD/MTTR and automate toil.
• Drive cross-team programs and remove blockers across platforms.

Connaissances

8+ years experience

AWS expertise

Kubernetes

Go

Java

Python

Ruby

DevOps automation

Monitoring

SRE disciplines

Incident response

CI/CD

Cloud architecture

Data-driven leadership

Outils

Docker

ArgoCD

Prometheus

Splunk

Wavefront

AppDynamics

Description du poste

Intuit, Inc. is seeking a Staff App Ops Engineer to lead operational excellence and site reliability for the always-on Fintech platform serving millions of users.

You will architect resilient cloud-native data systems and drive AI-powered tooling to automate remediation, while guiding incident response and production support. You will collaborate across teams, influence platform standards, and contribute to RCA discussions, with a focus on reducing toil and improving service quality.