Staff Backend Engineer – AI Slackbot & API Platform

Salesforce; San Francisco (CA); On-site; USD 197,000 - 314,000; Full time

Job summary

Salesforce is seeking a Staff Backend Product Engineer to design, build, and own Slackbot's backend systems and APIs, enabling scalable AI-powered features for millions of users. You will balance speed, cost, and experience while guiding architecture decisions and mentoring peers.

You’ll collaborate with product managers, designers, and engineers to deliver reliable, scalable solutions that drive customer value and trust in Salesforce’s AI-powered tools.

Qualifications

• 10+ years of professional experience building and shipping web applications with backend focus.
• Experience building search infrastructure, large-scale APIs, or AI-powered systems.
• Ability to contribute to technical architecture discussions and drive decisions.
• Maintainable, well-documented code with strong CS fundamentals.
• Strong communication with non-technical stakeholders.

Responsibilities

• Conceptualize and build high-impact features for Slackbot's large user base.
• Drive search and intelligence among connected sources.
• Deliver high-quality results with measurable business impact.
• Own team features or core systems and roadmap health.
• Assist operations in triaging complex production issues.
• Mentor engineers and drive engineering standards across the team.

Skills

Backend development

Search infrastructure

APIs design

Distributed systems

Communication skills

Mentorship

System architecture

Algorithms & data structures

CS fundamentals

Performance & scalability

Tools

PHP/Hack

Java

MySQL

Linux

Job description

Salesforce is seeking a Staff Backend Product Engineer to design, build, and own Slackbot's backend systems and APIs, enabling scalable AI-powered features for millions of users. You will balance speed, cost, and experience while guiding architecture decisions and mentoring peers.

You’ll collaborate with product managers, designers, and engineers to deliver reliable, scalable solutions that drive customer value and trust in Salesforce’s AI-powered tools.