Staff Associate (Part Time)

Northstar-Memorial-Group; Lakewood (WA); On-site; USD 24,000 - 25,000; Full time

Job summary

Mountain View Funeral Home in Lakewood, WA is seeking a Staff Associate to assist funeral directors with on-site services, help maintain the facility, and provide information to client families with compassion and professionalism.

Compensation ranges from $17.13 to $18 per hour. The role emphasizes reverence, respectful conduct, and supportive communication to families before, during, and after services; equal opportunity employer and supportive team environment.

Qualifications

• 1 year of experience in customer service preferred

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Current job opportunities are posted here as they become available.

Mountain View Funeral Home is looking for a Staff Associate to join our team in Lakewood, WA where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences


• Establish and maintain strong business relationships with families


• Always maintain reverence and respect for the deceased


• Assist in preparing the memorial area for the family before the services start


• Ensure that flowers and other memorabilia are returned to the family after services


• Answer customer inquiries professionally, either by phone or in person

Qualifications

• 1 year of experience in customer service preferred

Compensation range of $17.13-18/hr.

Mountain View Funeral Home has been a trusted resource for families throughout Lakewood, Tacoma, and Pierce County, providing compassionate guidance and personalized support during life's most important moments. Whether helping families plan ahead or navigate immediate needs, our dedicated team is committed to making the process simple, thoughtful, and meaningful. Through expert care, clear communication, and a deep commitment to service, we help families create lasting tributes while providing peace of mind for the future. Joining our location means becoming part of a caring team that values compassion, connection, and making a positive difference in the lives of the families we serve.

Mountain View Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026's USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.