Clerical and Administrative Specialist

Northstar-Memorial-Group; Lakewood (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Coverage

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Job summary

Mountain View Funeral Home in Lakewood, WA seeks a Clerical and Administrative Specialist I to join our team. The role provides essential documentation control, coordinates daily office operations, assists leadership, and maintains accurate records to ensure a seamless experience for families we serve.

The position requires 1+ year of administrative experience, strong computer skills (Windows, MS Word, MS Excel, HMIS), and reliable teamwork with professional communication.

Qualifications

• 1+ years of administrative support experience.
• Computer knowledge including Windows, MS Word, MS Excel and HMIS.
• Ability to work well in a team-based environment.
• Ability to learn new software and tasks.
• Professional communication and organizational skills.
• Valid driver's license.
• High School Diploma or equivalent.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS).
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Skills

Administrative support

Teamwork

Professional communication

Education

High School Diploma or equivalent

Tools

Windows

MS Word

MS Excel

HMIS

Job description

Mountain View Funeral Home is looking for a Clerical and Administrative Specialist I to join our team in Lakewood, WA where we offer a passionate and purpose-filled work environment. The Clerical & Administrative Specialist is the organizational backbone of the location, providing critical administrative support that ensures a seamless experience for the families we serve. This role manages essential documentation, coordinates daily office operations, supports location leadership, and maintains accurate records and processes. Through attention to detail, exceptional customer service, and proactive problem-solving, the Administrative Specialist helps uphold our commitment to care, consistency, and operational excellence.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Compensation range of $18-19/hr.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Coverage
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan

Mountain View Funeral Home has been a trusted resource for families throughout Lakewood, Tacoma, and Pierce County, providing compassionate guidance and personalized support during life's most important moments. Whether helping families plan ahead or navigate immediate needs, our dedicated team is committed to making the process simple, thoughtful, and meaningful. Through expert care, clear communication, and a deep commitment to service, we help families create lasting tributes while providing peace of mind for the future. Joining our location means becoming part of a caring team that values compassion, connection, and making a positive difference in the lives of the families we serve.

Mountain View Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.