Compassionate Events Assistant

Northstar-Memorial-Group; Lakewood (WA); On-site; USD 24,000 - 25,000; Full time

Job summary

Mountain View Funeral Home in Lakewood, WA is seeking a Staff Associate to assist funeral directors with on-site services, help maintain the facility, and provide information to client families with compassion and professionalism.

Compensation ranges from $17.13 to $18 per hour. The role emphasizes reverence, respectful conduct, and supportive communication to families before, during, and after services; equal opportunity employer and supportive team environment.

Qualifications

• 1 year of experience in customer service preferred

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Mountain View Funeral Home in Lakewood, WA is seeking a Staff Associate to assist funeral directors with on-site services, help maintain the facility, and provide information to client families with compassion and professionalism.

Compensation ranges from $17.13 to $18 per hour. The role emphasizes reverence, respectful conduct, and supportive communication to families before, during, and after services; equal opportunity employer and supportive team environment.