Staff AI Platform Engineer – Scale Agents with Equity

Showcify, Inc.; United States; On-site; USD 200,000 - 400,000; Full time

Benefits offered by this job

Medical, Dental, Vision for you and 가족

Life Insurance and Disability Benefits

Retirement Plan (e.g., 401K)

Parental Leave

Fertility and family building benefits

Wellness stipend

Daily lunches and snacks

Take what you need vacation

Job summary

Decagon’s Agent Product Engineering team delivers mission-critical AI agents that impact millions of users and drive company growth. You will own end-to-end development of AI agents for diverse industries, from initial implementation to continuous iteration, partnering with leaders across finance, healthcare, and hospitality.

Engineers here own their work end-to-end and are trusted to make a real impact, tackling complex challenges and delivering scalable solutions that support millions of users.

Qualifications

• 8+ years of industry experience in software engineering.
• Proficiency with Python, TypeScript and asynchronous programming.
• Comfort digging into system failures within deep technology stacks using any tool necessary.

Responsibilities

• Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
• Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts
• Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers

Skills

Python

TypeScript

Async programming

Software engineering

Job description

Decagon’s Agent Product Engineering team delivers mission-critical AI agents that impact millions of users and drive company growth. You will own end-to-end development of AI agents for diverse industries, from initial implementation to continuous iteration, partnering with leaders across finance, healthcare, and hospitality.

Engineers here own their work end-to-end and are trusted to make a real impact, tackling complex challenges and delivering scalable solutions that support millions of users.