Staff AI/ML Platform Architect

Medallia, Inc.; McLean (VA); Sur place; USD 173 000 - 256 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental insurance

Vision insurance

401(k)

Disability insurance

Life insurance

Parental leave

Paid holidays

Résumé du poste

Medallia, Inc. seeks a Staff AI/ML Engineer to join the AI Platform team and set the technical direction for the next generation of AI products. You will lead engineers across teams to deliver secure, scalable AI solutions for enterprise customers.

You will own the platform’s technical strategy, influence design across product, design, and engineering, and mentor senior engineers to raise overall quality and reliability.

Qualifications

• BA/BS degree in Computer Science or related discipline, or equivalent practical experience.
• 8+ years of software development in production environments using Python, Java, or Scala, including experience leading technical design beyond a single team.
• Deep experience designing and operating microservices at scale.
• Experience deploying and operating services on Kubernetes (K8s); familiarity with K8s-based deployment frameworks in regulated environments.
• Experience with distributed systems: Spark, Hadoop, Kafka.
• Experience with Relational SQL including Postgres.
• Track record of driving technical decisions across multiple teams and mentoring senior engineers.

Responsabilités

• Set the technical direction for the AI/ML platform and lead its evolution, including compliance, security, and performance standards.
• Architect in-house and cloud-native ML infrastructure.
• Define how models and ML pipelines are monitored, maintained, and optimized in production.
• Design secure data pipelines that operate across national boundaries, and establish the standards teams follow.
• Partner with product, design, and engineering leadership to shape innovative features for the Customer Experience space.
• Architect scalable solutions for large-scale data processing made available to clients with high performance.
• Define API strategy and design the interfaces that power front-end applications.
• Identify and drive process improvements across teams: automating manual processes, optimizing data delivery, and redesigning infrastructure for greater scalability.
• Mentor senior engineers, lead design reviews, and raise engineering quality across the AI Platform organization.
• Participate in a scheduled on-call rotation and own the response for high-severity issues affecting internal platforms and customer-facing production systems.

Connaissances

Python

Java

Scala

Kubernetes

Distributed systems

Postgres

Spark

Hadoop

Kafka

Formation

BA/BS in Computer Science or related field

Outils

Kubernetes

Airflow

Kubeflow

TensorFlow Serving

TensorRT

Description du poste

Medallia, Inc. seeks a Staff AI/ML Engineer to join the AI Platform team and set the technical direction for the next generation of AI products. You will lead engineers across teams to deliver secure, scalable AI solutions for enterprise customers.

You will own the platform’s technical strategy, influence design across product, design, and engineering, and mentor senior engineers to raise overall quality and reliability.