Lead Architect, AI‑Native Platform Transformation

Medallia; McLean (VA); Hybrid; USD 229,000 - 360,000; Full time

Benefits offered by this job

Health and wellness benefits

Competitive salary

Paid parental leave

Job summary

Medallia is seeking a Principal Architect to own the architectural transformation into an AI-native platform. This role involves defining the Enterprise AI Reference Architecture and ensuring organizational convergence across Product, Engineering, and Data.

The ideal candidate has over 10 years of experience in software engineering, particularly in large-scale distributed systems and AI infrastructure, and demonstrates expertise in driving complex cross-functional initiatives.

Benefits include competitive health and wellness plans, a base salary range of $229,000 - $360,000, and a commitment to equity and diversity.

Qualifications

• 10+ years of software engineering experience in large-scale systems.
• Hands-on experience with AI/ML infrastructure and agent orchestration.
• Experience evolving legacy architectures towards AI-centric operational models.

Responsibilities

• Define the Enterprise AI Reference Architecture.
• Establish standards for agent communication and interoperability.
• Drive organizational convergence across various technical initiatives.

Skills

Software engineering

Distributed systems

AI infrastructure

Cross-functional leadership

Architecture Decision Records

Education

Bachelor's degree in Computer Science or related field

Tools

Cloud-native infrastructure

Agent frameworks

AI/ML systems

Job description

Medallia is seeking a Principal Architect to own the architectural transformation into an AI-native platform. This role involves defining the Enterprise AI Reference Architecture and ensuring organizational convergence across Product, Engineering, and Data.

The ideal candidate has over 10 years of experience in software engineering, particularly in large-scale distributed systems and AI infrastructure, and demonstrates expertise in driving complex cross-functional initiatives.

Benefits include competitive health and wellness plans, a base salary range of $229,000 - $360,000, and a commitment to equity and diversity.