Staff AI Engineer, Agentic AI Platform

Aimlroles; Mountain View (WY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Moveworks is seeking an experienced software engineer to join the Agentic AI Harness & Quality team to expand AI-native product and platform capabilities. You will work with frontier LLMs, tooling, and production infrastructure to tune, evaluate, and deploy AI agents at scale.

You will push performance in latency, reliability, and end-to-end user experiences while collaborating with Moveworks and ServiceNow teams to deliver high-impact enterprise AI solutions.

Qualifications

• Proficiency in Python and/or Go for production-grade code.
• Experience with AI/ML systems and LLMs.
• Understanding of eval benchmarks and dataset quality.

Responsibilities

• Apply software engineering and compound AI system engineering to create lasting value for all our customers.
• Drive quality in agent behavior, both in terms of increasing success rate at achieving goals set by end users and decreasing misbehavior in the customer business environment.
• Take on exciting and difficult challenges in AI harness engineering, such as agent cognitive architecture, eval benchmark creation, context engineering, generative UI, dynamic agent orchestration, multimodal I/O such as image and voice, multilinguality, conversational memory management, reasoning strategies, grounding and verifiability for generated text, deployment safety, and automatic harness optimization.
• Read, discuss, and build on the latest AI research and open-source repositories and models.
• Research and develop innovative, scalable and dynamic solutions to hard problems.
• Use your knowledge of machine learning fundamentals and LLMs to make improvements to the agentic harness and its AI components, evaluate them with small scale experiments and productionize your solutions at scale.
• Partner closely with web and chat platform engineering teams to turn harness investments into delightful user experiences that wow our customers

Skills

Python

Golang

LLM concepts

AI safety

Job description

Moveworks is seeking an experienced software engineer to join the Agentic AI Harness & Quality team to expand AI-native product and platform capabilities. You will work with frontier LLMs, tooling, and production infrastructure to tune, evaluate, and deploy AI agents at scale.

You will push performance in latency, reliability, and end-to-end user experiences while collaborating with Moveworks and ServiceNow teams to deliver high-impact enterprise AI solutions.