Stadium Experience Center Host & VIP Coordinator

Panthers Partnership; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Panthers Partnership in Charlotte, NC seeks a Stadium Renovation Center & Hospitality Coordinator to be the primary front desk and concierge for the Sales Experience Center, delivering a welcoming guest experience. You will manage check-ins, scheduling, and event support, coordinate with senior leaders, and help plan sales-driven events, tours, and client engagements, while upholding brand standards.

This role requires strong organization, multitasking, and the ability to work flexible hours

Qualifications

• Experience in hospitality, customer service and administrative support is preferred.
• Strong communication and interpersonal skills with a professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Serve as the primary on-site front desk presence for the Sales Experience Center, providing a professional and hospitable welcome.
• Assist with guest check-ins, appointment verification, and arrival coordination to ensure a seamless arrival experience.
• Establish and manage front desk procedures, including check-in processes, guest communication, and service standards.
• Manage front desk coverage and scheduling, coordinating additional service team support during all hours of operation.
• Support event day hospitality execution, including VVIP hosting, guest coordination, and on-site assistance.
• Assist with the planning and execution of events, run-of-show planning, timelines, staffing coordination, and vendor relationships.

Skills

Hospitality

Customer service

Administrative

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Panthers Partnership in Charlotte, NC seeks a Stadium Renovation Center & Hospitality Coordinator to be the primary front desk and concierge for the Sales Experience Center, delivering a welcoming guest experience. You will manage check-ins, scheduling, and event support, coordinate with senior leaders, and help plan sales-driven events, tours, and client engagements, while upholding brand standards.

This role requires strong organization, multitasking, and the ability to work flexible hours