Hospitality Sales & Billing Admin: Growth & Events

Hyatt Centric SouthPark Charlotte; Charlotte (NC); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hotel Discounts

Opportunities for growth

Medical/Dental Plans

Paid time off

401k Employer Match

Associate Meals

Descripción de la vacante

Hyatt Centric SouthPark Charlotte is seeking a highly organized Sales and Billing Admin to support the Sales and Events Team in a fast-paced hospitality environment. This role provides a solid foundation for growth within sales and events.

You will manage lead intake, coordinate with clients and vendors, handle phone reception, process reservations, and oversee billing analytics and master accounts, while maintaining detailed logs and post-event summaries.

Responsabilidades

• Lead Management: Capture and qualify new business inquiries.
• Communication: Liaison between clients, vendors, and hotel teams.
• Phone Reception: Answer and route incoming calls efficiently.
• Reservations: Process individual and group bookings and inputting rooming lists.
• Billing & Analytics: Handle Sales and Events financial reporting and account reconciliations.
• Record Keeping: Maintain detailed logs and post-event summaries.
• Gift Certificates: Manage the property's gift certificate program.
• Commissions: Manage group commission payouts.
• Master Accounts: Oversee and audit posting master accounts.

Descripción del empleo

Hyatt Centric SouthPark Charlotte is seeking a highly organized Sales and Billing Admin to support the Sales and Events Team in a fast-paced hospitality environment. This role provides a solid foundation for growth within sales and events.

You will manage lead intake, coordinate with clients and vendors, handle phone reception, process reservations, and oversee billing analytics and master accounts, while maintaining detailed logs and post-event summaries.