SRM -DD

Darwinbox Digital Solutions Pvt. Ltd.; United States; On-site; USD 3,100 - 4,200; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in United States is seeking a Direct Distribution Frontline Sales professional to promote life insurance products directly to customers and meet sales targets.

You will generate leads, assess client needs, recommend suitable policies, build relationships, process applications, and ensure timely policy issuance while staying compliant. Experience in BFSI and strong communication are valued.

Qualifications

• Graduate or Post Graduate in any discipline.
• Age 25-38 years.
• Min 2 years of Sales experience.
• Familiar with BFSI sector preferred.
• Own conveyance preferred.

Responsibilities

• Lead Generation- Identify and Prospect new clients through networking, referrals or cold calling.
• Directly promote and sell life insurance policies to prospective clients.
• Assess client needs and financial goals to recommend suitable products.
• Build and maintain long lasting relationships with clients for retention and customer satisfaction.
• Meet or Exceed sales targets and performance metrics and achieve new business productivity & Renewal Targets.
• Handle client inquiries and provide customer service throughout the sales process.
• To manage all the operations of processing application, Forms, and Policy documentation and collaborate with operations team for timely issuance of policy.
• Maintain up to date knowledge of all insurance products and company regulations.
• Stay informed about industry trends, competitors’ offerings and regulatory updates.
• Ensure to report DSR via company’s sales report management system.
• Handle policy renewals and other administrative tasks related to policies to provide excellent customer service to the existing and new clients.
• Ensure quality follow up on assigned leads to ensure timely closure and update status on assigned leads.
• Adhere to compliance & procedural obligations as per company laid out norms.
• Take active interest in self-development needs and participate in technical, product and skills training and keep abreast of product and service developments
• Meet customers to resolve issues or queries proactively
• Handle complaints in a timely and professional manner
• Host events for customers to develop new and long-term relationship

Skills

Sales

Needs analysis

Relationship building

Target achievement

Communication

Education

Graduate or postgraduate

Tools

CRM software

Job description

Permanent - FLS

Job Description

Job Description – Direct Distribution Frontline Sales

Band- 1

CTC - Up to 3.5 lakh rupees

JOB SUMMARY :

Promoting and Selling Life insurance products directly to customers, identifying client needs, building client relationships and meeting Sales targets

KEY RESPONSIBILITIES :

• Lead Generation- Identify and Prospect new clients through networking, referrals or cold calling.
• Directly promote and sell life insurance policies to prospective clients.
• Assess client needs and financial goals to recommend the most suitable insurance products as per customer need analysis and ensure right product positioning with customer.
• Build and maintain long lasting relationships with clients for retention and customer satisfaction.
• Meet or Exceed sales targets and performance metrics and achieve new business productivity & Renewal Targets.
• Handle client inquiries and provide customer service throughout the sales process.
• To manage all the operations of processing application, Forms, and Policy documentation and collaborate with operations team for timely issuance of policy.
• Maintain up to date knowledge of all insurance products and company regulations.
• Stay informed about industry trends, competitors’ offerings and regulatory updates.
• Ensure to report DSR via company’s sales report management system.
• Handle policy renewals and other administrative tasks related to policies to provide excellent customer service to the existing and new clients.
• Ensure quality follow up on assigned leads to ensure timely closure and update status on assigned leads.
• Adhere to compliance & procedural obligations as per company laid out norms.
• Take active interest in self-development needs and participate in technical, product and skills training and keep abreast of product and service developments
• Meet customers to resolve issues or queries proactively
• Handle complaints in a timely and professional manner
• Host events for customers to develop new and long-term relationship

MINIMUM/SPECIFIC EXPERIENCE :

• Graduate/ Post Graduate in any discipline
• Age group: 25-38 years
• Min 2 years of Sales experience
• Preferably has own conveyance
• Previous Sales experience of BFSI industry is preferred

Competencies and Skills

• Competency - Sales Orientation
  Definition-
  Proactively researches and stays updated on new life insurance products and services
• Identifies customer needs and recommends appropriate solutions
• Develops strong relationships with existing customers to drive repeat business
• Meets or exceeds monthly/quarterly sales targets
• Skillset required-Product Knowledge, Prospecting, Communication, Customer Understanding, Closing Skills
• Proactively identifies and addresses customer needs and concerns
• Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust
• Provides product knowledge training to sales team to enhance customer experience
• Analyzes customer feedback and implements improvements to processes and services
• Skillset required-Customer Service, Relationship Building, Active Listening, Problem Solving, Feedback Handling
• Competency- Work Ethics
  Definition-
  Promotes a culture of integrity and ethical behavior within the team
• Ensures sales practices comply with relevant laws, regulations, and industry standards
• Provides guidance to sales representatives on ethical dilemmas and decision-making
• Takes prompt action to address any unethical conduct or misconduct towards brand values
• Skillset required-Integrity, Compliance, Fairness, Responsibility, Ethical Behavior
• Competency - People and Team Leadership
  Definition-
  Communicates a clear vision and strategy for the team to achieve organizational objectives
• Motivates and inspires the team to perform at a high level
• Delegates tasks and responsibilities effectively to leverage team members' capabilities
• Provides constructive feedback and coaching to help team members develop their skills
• Skillset required-Motivation, Teamwork, Delegation, Coaching, Support

Job Snapshot

Updated Date

29-04-2026

Job ID

Job_5307