SRE Tech Lead & Manager, Global Reliability

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 209,000 - 438,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid parental leave

Paid holidays

Paid sick days

Paid personal time

Job summary

TikTok USDS Joint Venture is seeking an experienced Site Reliability Engineer Leader to own production reliability for large-scale, globally distributed services. You will mentor SREs, steer architectural decisions, and define incident response and SLO practices across a complex service mesh.

The role emphasizes leadership, hands-on engineering, and collaboration with security and compliance teams to protect data and ensure regulatory adherence while driving continuous improvements in

Qualifications

• 5+ years designing and operating large-scale distributed systems.
• Proven hands-on leadership of small to mid-size teams.
• Strong Unix/Linux internals and networking fundamentals.
• Production-grade coding in Go, Python, or Java.
• Experience establishing SRE best practices across engineering orgs.
• Experience defining and maintaining service level objectives (SLOs).

Responsibilities

• Provide technical leadership and mentorship to a team of SREs focused on observable, fault-tolerant systems.
• Drive architectural decisions for large-scale, globally distributed service mesh architectures.
• Establish and maintain production ownership models, incident response protocols, and SLIs/SLOs.
• Develop strategic roadmaps for observability and automation initiatives that enhance reliability.
• Balance technical contributions with people management, including career development and performance reviews.
• Foster a culture of reliability, continuous improvement, and knowledge sharing across teams.
• Lead security initiatives with security/compliance teams to ensure data protection and regulatory compliance.

Skills

SRE leadership

Distributed systems

Unix/Linux

Go/Python/Java

SLOs and error budgets

Incident response

Job description

TikTok USDS Joint Venture is seeking an experienced Site Reliability Engineer Leader to own production reliability for large-scale, globally distributed services. You will mentor SREs, steer architectural decisions, and define incident response and SLO practices across a complex service mesh.

The role emphasizes leadership, hands-on engineering, and collaboration with security and compliance teams to protect data and ensure regulatory adherence while driving continuous improvements in