Senior SRE Lead: Observability & Reliability

TikTok USDS Joint Venture; San Jose (CA); On-site; USD 209,000 - 438,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking an experienced SRE leader to guide a team of Site Reliability Engineers responsible for building observable, fault-tolerant systems across a large-scale service mesh. You will drive architectural decisions and establish production ownership models, incident response protocols, and SLOs.

The role emphasizes leadership with hands-on technical contributions, strategic roadmaps for observability and automation, and collaboration with security/compliance to

Qualifications

• 5+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems, relational databases, caching solutions and web service frameworks.
• Previous experience leading a small to mid-size team while maintaining hands-on technical contributions.
• Strong understanding of Unix/Linux operating systems internals and networking fundamentals.
• Proficiency in production-grade code in Go, Python, Java or similar languages.
• Proven track record of establishing and implementing SRE best practices across engineering organizations.
• Experience developing and maintaining service level objectives (SLOs) and error budgets.

Responsibilities

• Provide technical leadership and mentorship to a team of Site Reliability Engineers focused on building observable, fault-tolerant systems.
• Drive architectural decisions for large-scale, globally distributed service mesh architectures.
• Establish and maintain production ownership models, incident response protocols, and service level objectives.
• Develop strategic roadmaps for observability and automation initiatives that enhance system reliability.
• Balance technical contributions with people management responsibilities, including career development, performance evaluations, and team growth.
• Foster a culture of reliability, continuous improvement, and knowledge sharing within your team and across the organization.
• Lead security initiatives to safeguard critical assets, partnering with security and compliance teams to implement robust protocols that ensure data protection and regulatory compliance across all services.

Skills

Distributed systems design

Relational databases

Caching solutions

Web service frameworks

Go/Python/Java coding

SRE leadership

SLOs and error budgets

Unix/Linux networking

Cloud-native architectures

Tools

Linux

Networking

Go

Python

Java

Job description

TikTok USDS Joint Venture LLC is seeking an experienced SRE leader to guide a team of Site Reliability Engineers responsible for building observable, fault-tolerant systems across a large-scale service mesh. You will drive architectural decisions and establish production ownership models, incident response protocols, and SLOs.

The role emphasizes leadership with hands-on technical contributions, strategic roadmaps for observability and automation, and collaboration with security/compliance to