SRE - Remote, Flexible Hours, Automation & Observability

GIRO; United States; A distancia; USD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work option

Telemedicine and mental health support

Employee assistance program

Descripción de la vacante

GIRO is seeking a Site Reliability Engineer (SRE) to ensure availability, performance, and resilience of GIRO’s hosting services. You will work on production environments, enhance observability with Grafana, and automate recurring operations to reduce manual work and improve reliability.

You will also serve as a Level 3 technical expert, supporting project teams with complex issues related to delivery tools for self-hosted clients. Remote-friendly with a strong engineering culture.

Formación

• 3 to 7 years of relevant experience in SRE, Cloud operations, DevOps, or a similar technical role.
• Good knowledge of Microsoft Azure environments and concepts related to networking, identity, and security.
• Experience with observability, ideally using Grafana, as well as metrics, logs, and alerting mechanisms.
• Experience diagnosing and resolving complex incidents in production environments.
• Experience with automation and scripting.
• Good understanding of resilience, high availability, backup, restore, and disaster recovery concepts.
• Ability to collaborate with multiple technical teams and communicate clearly during incidents or complex technical situations.
• Strong organizational skills, autonomy, sound judgment, and the ability to prioritize effectively.
• Customer-focused mindset and a commitment to continuously improving service reliability and efficiency.

Responsabilidades

• Monitor and improve the availability, performance, and resilience of production environments;
• Define and evolve SLIs/SLOs, dashboards, metrics, and alerting mechanisms;
• Diagnose complex incidents, contribute to service recovery, and perform root cause analyses;
• Automate recurring operations and develop tools to reduce manual work and the risk of errors;
• Provide Level 3 expertise to Project teams on delivery tools and processes for self-hosted clients;
• Collaborate with Project, Development, Platform, Cloud, DBA/DBRE, Architecture, and Security teams to improve solution reliability and operability;
• Document interventions, maintain runbooks, and turn lessons learned from incidents into sustainable improvements.

Conocimientos

SRE

Azure

Observability

Automation

Incident Mgmt

Grafana

Cloud Ops

Delivery tools

Herramientas

Grafana

Descripción del empleo

GIRO is seeking a Site Reliability Engineer (SRE) to ensure availability, performance, and resilience of GIRO’s hosting services. You will work on production environments, enhance observability with Grafana, and automate recurring operations to reduce manual work and improve reliability.

You will also serve as a Level 3 technical expert, supporting project teams with complex issues related to delivery tools for self-hosted clients. Remote-friendly with a strong engineering culture.