SRE II: AI-Powered Reliability for Payments Tech

Worky

Tampa (FL)

On-site

USD 110,000 - 150,000

Full time

14 days+

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Job summary

JPMorgan Chase in Tampa, FL seeks a Site Reliability Engineer II to advance reliability within the Corporate and Investment Bank Payments Technology team. You will apply software engineering best practices to solve complex problems.

You’ll own incident management, define SLOs/SLIs with cross-functional partners, and design Dynatrace instrumentation to monitor performance and user experience. The role requires 2+ years of software engineering, cloud and on-prem experience, strong scripting, and a

Qualifications

2+ years of software engineering experience with formal training
Experience using enterprise AI capabilities for SRE workflows with validation and data sensitivity awareness
Experience across on-prem and cloud with core networking knowledge
Hands-on observability: production monitoring, tracing, and log analysis with Dynatrace/Splunk
Strong Java/Spring Boot microservices experience including Kafka event-driven patterns
Data layer experience with Oracle, GemFire/Geode, Liquibase, and SQL databases
DevOps/CI/CD with Jenkins, Docker, Kubernetes and automation practices
Scripting in Python, Bash/PowerShell, and Node.js

Responsibilities

Deliver end-to-end service delivery for reliable operations across the firm
Define and maintain SLOs/SLIs and error budgets with cross-functional teams
Use enterprise AI capabilities to speed up incident triage and post-incident analysis
Own day-to-day incident, problem (RCA), and change/event management
Monitor production environments and build alerting to minimize downtime
Design Dynatrace instrumentation and analyze trends; communicate findings