SRE I: Build Reliable Systems | Hybrid & Flexible

Thomson Reuters; Eagan, Northern (MN, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Flexible work policy

Job summary

Thomson Reuters is strengthening its Site Reliability Engineering capability to help engineering and operations teams build, operate, and improve reliable production services. You will focus on observability, automation, and AI-enabled tooling to enhance incident response and reduce toil.

Join a hands-on, collaborative team that spans product engineering, platform teams, and operations. You will maintain runbooks, dashboards, and documentation while contributing to automation and reliability

Qualifications

• 3+ years of experience in Site Reliability Engineering, DevOps, cloud infrastructure, platform engineering, systems engineering, production operations, software engineering, or a related technical field.
• Experience working with production telemetry, including logs, metrics, traces, dashboards, monitoring platforms, or alerting systems.
• Experience writing, maintaining, or improving operational documentation, runbooks, knowledge articles, or support procedures.

Responsibilities

• Support and maintain SRE operational tooling, including dashboards, alerts, runbooks, service documentation, telemetry baselines, deployment visibility, and dependency information.
• Use observability tools to investigate service-health issues, identify trends, and support incident response.
• Participate in incident response by gathering relevant context, reviewing changes, following runbooks, documenting findings, and coordinating follow-up actions.

Skills

SRE experience

Cloud infrastructure

Observability/Monitoring

Incident response

Scripting

Tools

Datadog

Dynatrace

Prometheus

Job description

Thomson Reuters is strengthening its Site Reliability Engineering capability to help engineering and operations teams build, operate, and improve reliable production services. You will focus on observability, automation, and AI-enabled tooling to enhance incident response and reduce toil.

Join a hands-on, collaborative team that spans product engineering, platform teams, and operations. You will maintain runbooks, dashboards, and documentation while contributing to automation and reliability