SRE Director: Drive Reliability & Scale

Early Warning Services LLC; San Francisco (CA); Hybrid; USD 207,000 - 276,000; Full time

Job summary

Early Warning Services, LLC in San Francisco, CA seeks a Director of Site Reliability Engineering to lead the SRE function for a product area and ensure reliability, scalability, performance, and operability of production services. You will translate priorities into measurable reliability outcomes and guide teams across engineering, product and platform groups.

The role requires hands-on contribution, driving observability, automation, capacity planning and continuous improvement while building

Qualifications

• Typically 12+ years of software engineering or related experience, including leadership.
• 5+ years of people leadership experience with engineering teams.
• Experience operating highly available distributed systems.
• Strong understanding of SRE practices, including SLOs/SLIs, error budgets and observability.
• Hands-on capability to develop code, automation and engineering solutions.
• Ability to communicate risk and investment needs clearly to stakeholders.
• Proven track record of building high-performing engineering teams.

Responsibilities

• Establish meaningful SLIs and SLOs aligned with outcomes.
• Lead reliability risk management and error budgets.
• Champion automation to improve reliability and scalability.
• Establish observability with metrics, logs, traces and dashboards.
• Lead incident response and service restoration activities.
• Promote blameless post-incident reviews and learning.
• Ensure production readiness, resilience and capacity planning.
• Reduce operational toil through automation and simplification.
• Partner with security, risk and compliance teams.

Skills

SRE leadership

Reliability engineering

Observability

Incident management

Automation

Distributed systems

Code development

Tools

Cloud platforms

Monitoring tooling

Job description

Early Warning Services, LLC in San Francisco, CA seeks a Director of Site Reliability Engineering to lead the SRE function for a product area and ensure reliability, scalability, performance, and operability of production services. You will translate priorities into measurable reliability outcomes and guide teams across engineering, product and platform groups.

The role requires hands-on contribution, driving observability, automation, capacity planning and continuous improvement while building