SRE/DevOps

GlobalLogic; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

GlobalLogic is seeking a senior SRE/Platform Engineer/DevOps leader to drive AI reliability and platform health. You will own SLOs/SLIs, design LLM observability patterns, and mentor junior engineers across product and leadership teams.

You will optimize CI/CD pipelines, promote golden-path templates, and manage high-availability cloud infrastructure in AWS with Terraform and GitOps. Strong communication and strategic thinking are essential.

Qualifications

• Senior or technical leadership experience in SRE, Platform Engineering, or DevOps.
• Deep AWS and multi-region architecture expertise with IaC proficiency.
• Strong observability, automation, and scripting capabilities.

Responsibilities

• AI Reliability & Operations: manage SLOs/SLIs and error budgets for AI pipelines.
• Engineering Enablement: lead SRE liaison, improve CI/CD, promote golden path templates.
• Observability & Service Catalog: maintain Datadog telemetry and catalog architecture.
• FinOps & IaC: oversee Terraform/GitOps deployments and cost optimization in AWS.
• Strategic Growth: mentor engineers and drive reliability initiatives across teams.

Skills

Leadership

Problem Solving

Mentorship

Communication

Tools

AWS

EKS

Terraform

GitOps

Datadog

Docker

Kubernetes

CI/CD

Bitbucket Pipelines

GitHub Actions

Backstage

Compass

Python

Bash

Job description

GlobalLogic (Only: Argentina, Uruguay, Peru, Colombia, Chile)

GlobalLogic family

Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment and be part of the forefront of digital transformation!

We offer an opportunity to participate in creating market-defining products using the latest technologies with clients across all industries and sectors. GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Job Description

Technical Skills:

Experience: 6–8 years in SRE, Platform Engineering, or DevOps in senior or technical leadership roles.

Cloud & Infrastructure: Deep expertise in AWS (EKS, Lambda, CloudWatch) and multi-region architecture.

Infrastructure as Code: Proficiency in Terraform and GitOps practices.

Observability: Advanced operational proficiency with Datadog (dashboards, tracing, and SLO management).

Containerization: Solid experience with Docker and Kubernetes.

CI/CD & IDP: Experience with CI/CD tools (Bitbucket Pipelines or GitHub Actions) and internal developer platforms like Backstage or Compass.

Automation: Demonstrated proficiency in Python and/or Bash scripting.

Professional Skills:

Leadership: Ability to independently lead strategic reliability initiatives.

Problem Solving: A "first principles" approach to resolving complex technical issues.

Mentorship: A strong commitment to mentoring junior and intermediate engineers.

Communication: Excellent verbal and written communication skills to engage stakeholders across engineering, product, and leadership teams.

Job Responsibilities

AI Reliability & Operations: Manage SLOs, SLIs, and error budgets. Design and implement patterns for LLM observability and recovery to ensure the reliability of AI-agent pipelines.

Engineering Enablement: Act as the primary SRE liaison for software and AI teams. Optimize CI/CD pipelines and drive the adoption of "golden path" templates and SRE best practices across the organization.

Observability & Service Catalog: Maintain Datadog for telemetry and performance tracing of pipeline services. Manage and evolve the internal service catalog to provide clear visibility into architecture.

FinOps & Infrastructure Management: Oversee infrastructure-as-code deployments (Terraform/GitOps) while actively managing and optimizing cloud infrastructure costs in AWS.

Strategic Growth: Lead cross-team reliability initiatives, mentor team members, and ensure the engineering culture prioritizes platform robustness and technical excellence.

About GlobalLogic

GlobalLogic is a Hitachi Group Company, leader in digital engineering. Based across 14 countries. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business