Senior Site Reliability Engineer IRC305704

GlobalLogic; Minneapolis (MN); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Flexible work schedules

Work from home

Competitive salary

Health and life insurance

401K

Job summary

GlobalLogic is seeking a Senior Site Reliability Engineer in Minneapolis, MN to design, build, and operate scalable AWS-based infrastructure. You will deploy observability tooling, monitor systems in real time, and drive performance improvements across web apps, APIs, and data pipelines.

The role emphasizes end-to-end observability for AI/ML pipelines, collaboration with product teams for KPIs, and strong emphasis on security, compliance, and documentation.

Qualifications

• Hands-on AWS experience in serverless architectures and API development in a microservices setup.
• IaC experience with Terraform and CloudFormation to manage infrastructure.
• Strong Python skills for engineering tasks and automation.
• Experience with JSON, XML data formats for data interchange.
• Proficient in setting up and managing CI/CD pipelines (GitLab CI, Jenkins).
• Experience scripting in Python, TypeScript, or similar languages.
• Familiarity with monitoring and logging tools (Splunk, Dynatrace, Elastic, Prometheus, Grafana, Datadog, New Relic).
• Proficient with Git commands and various VCS (GitLab, GitHub, Gitea).
• Documentation using markup and docs-as-code to produce technical docs.

Responsibilities

• Design, build, and maintain highly available AWS-based infrastructure.
• Implement and manage observability for real-time monitoring, logging, and alerting.
• Perform capacity planning and performance tuning across components (web, APIs, data pipelines).
• Ensure end-to-end observability for AI/ML model pipelines and regulatory traceability.
• Collaborate with product teams to define KPIs and develop dashboards/alerts.
• Participate in incident response to meet SLAs and improve platforms.
• Develop automation to improve recovery time and resiliency.
• Manage security monitoring and remediation of vulnerabilities.
• Ensure regulatory compliance (HIPAA, GDPR, ISO) and implement access controls and audit trails.
• Create and maintain infrastructure and operational docs using docs-as-code.
• Document SLAs, SLOs, and dependencies; integrate docs with CI/CD pipelines.
• Create automated onboarding and knowledge-base resources for training and continuity.

Skills

AWS

Python

JSON

XML

CI/CD

Scripting

Monitoring

Git

Docs as Code

Tools

Terraform

CloudFormation

GitLab CI

Jenkins

Git

Job description

Description

GlobalLogic estimates the starting base salary for the Senior Site Reliability Engineer position in Minneapolis, MN to be between $120000 to $130000 and reflects base salary only and does not include additional performance-linked variable compensation, benefits etc that may be applicable for the role. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

Description

GlobalLogic estimates the starting base salary for the Senior Site Reliability Engineer position in Minneapolis, MN to be between $120000 to $130000 and reflects base salary only and does not include additional performance-linked variable compensation, benefits etc that may be applicable for the role. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

Description

GlobalLogic estimates the starting base salary for the Senior Site Reliability Engineer position in Minneapolis, MN to be between $120000 to $130000 and reflects base salary only and does not include additional performance-linked variable compensation, benefits etc that may be applicable for the role. This pay range is provided as a good faith estimate and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

Requirements

• AWS Platform: Hands on experience with AWS services – in particular serverless architectures (CloudWatch, S3, RDS, Lamba, IAM, API Gateway, etc…) supporting API development in a microservices architecture
• Infrastructure as Code: Experience with Terraform and CloudFormation – Proven ability to write and manage Infrastructure as Code (IaC)
• Programming Languages: Strong programming skills in Python
• Data Formats: Experience with JSON, XML and other relevant data formats
• CI/CD Tools: experience setting up and managing CI/CD pipelines using GitLab CI, Jenkins, or similar tools
• Scripting and automation: experience in scripting language such as Python, TypeScript, etc…
• Monitoring and Logging: Familiarity with monitoring & logging tools like Splunk, Dynatrace, Elastic, Prometheus, Grafana, Datadog, New Relic
• Source Code Management: Expertise with git commands and associated VCS (Gitlab, Github, Gitea or similar)
• Documentation: Experience with markup syntax and Docs as Code for creating technical documentation

Job responsibilities

System Reliability & Monitoring:

Contribute to the design, build, and maintenance of highly available and scalable infrastructure in AWS based cloud ecosystem

Implement and manage observability tools (e.g., Splunk, Dynatrace, Elastic, Prometheus, Grafana, Datadog, New Relic) for real-time monitoring, logging, and alerting.

Perform proactive performance tuning and capacity planning across various system components, including web applications, APIs and data pipelines

Implement end-to-end observability for AI/ML model pipelines, ensuring continuous monitoring of data quality, training outputs, model inference accuracy, and operational metrics—critical for traceability under FDA SaMD and EU MDR.

Work with product teams to identify product performance indicators (KPIs) and develop dashboards and alerts

Incident Management & Root Cause Analysis

Participate in incident response efforts to ensure SLA adherence and continuous improvement of Digital Health platforms

Development and automation of solutions to improve system recovery time, recovery objectives, and resiliency

Manage cyber security monitoring capabilities and resolution of vulnerabilities

Security & Compliance

Work with compliance and cybersecurity teams to ensure systems meet regulatory requirements (HIPAA, GDPR, ISO standards)

Implement logging, access controls, and audit trails to support secure operations

Documentation

Develop and maintain infrastructure and operational documentation using “documentation as code”

Ensure all runbooks, incident response procedures, and troubleshooting guides are up-to-date, version-controlled, and easily accessible

Collaborate with cross-functional teams to document SLAs, SLOs, and system dependencies clearly and consistently

Integrate documentation with CI/CD pipelines to enable automated validation and change tracking of system configurations

Create and maintain automated onboarding and knowledge base resources to support team training and continuity

What we offer

Exciting Projects

Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment

You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance

GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development

We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits

We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.