SRE & Automation Engineer for Cloud Ops

Nscale; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

Nscale is seeking an Operational Engineer in San Francisco to make engineering services reliable, secure, and measurable. You will build shared practices, tooling, dashboards, and automations that service teams use to manage alerts, incidents, changes, and readiness.

You’ll work with infrastructure and service teams to transform recurring operational problems into durable improvements, balancing ownership, speed, and accuracy in a fast-moving AI-focused cloud environment.

Qualifications

• 2–5 years in operations engineering, SRE, cloud infrastructure, or similar.
• Experience operating or supporting production services.
• Experience with monitoring, alerting, on-call, runbooks and work management.

Responsibilities

• Onboard services to operational tooling: alerting, on-call, dashboards, runbooks, Jira, service catalog.
• Build integrations, dashboards, reports, and automations across Grafana, PagerDuty, Jira, Backstage, cloud platforms.
• Improve readiness by closing gaps in ownership, alerting, documentation, recovery procedures, dependencies.
• Act as incident commander: coordinate response, communications, timelines, post-incident reviews.
• Increase safety and repeatability of changes through processes and automation.
• Contribute to service-health, SLA, cost, patching, and risk reporting.
• Maintain operational data including ownership, on-call coverage, runbooks, dependencies.
• Collaborate to reduce manual toil and improve outcomes.

Skills

SRE/Operations

On-call experience

Monitoring & alerting

Runbooks & incident mgmt

Automation & tooling

Tools

Grafana

PagerDuty

Jira

Backstage

Public cloud

Job description

Nscale is seeking an Operational Engineer in San Francisco to make engineering services reliable, secure, and measurable. You will build shared practices, tooling, dashboards, and automations that service teams use to manage alerts, incidents, changes, and readiness.

You’ll work with infrastructure and service teams to transform recurring operational problems into durable improvements, balancing ownership, speed, and accuracy in a fast-moving AI-focused cloud environment.