Sr. Technical Program Manager - Grocery Store Tech

Amazon; Seattle (WA); On-site; USD 150,000 - 230,000; Full time

Job summary

Amazon is seeking a Sr. Technical Program Manager for WWGST Stores UTR Tech to own multi-team programs from concept to deployment across the store network.

You’ll partner with engineering, science, product, store operations, finance, and external partners to align requirements and drive measurable outcomes on store floors and customer experience. You will define roadmaps, govern dependencies, run pilots and scale rollouts, and report progress to senior leadership while ensuring seamless

Qualifications

• Lead multi-team technical programs spanning a charter."
• Translate broad goals into clear technical plans and roadmaps.
• Communicate tradeoffs and progress to senior leadership.
• Collaborate with engineering, science, product, store operations, finance and partners.

Responsibilities

• Own the end-to-end delivery of complex technical programs across the UTRT charter, from defining requirements through pilot, network rollout, and ongoing operation.
• Work with engineering, applied science, and product teams to define system requirements, architecture, APIs, and integration points across store systems, enterprise platforms (inventory, financial, and labor systems), and partner technology.
• Turn business goals and operator pain points into technical roadmaps, milestones, and success criteria. Write and contribute to PR/FAQs, BRDs, and planning documents (OP1/OP2, 3-year plans).
• Manage cross-team and cross-organization dependencies, the critical path, and risks. Raise blockers early and push them to resolution.
• Plan and run pilots and multi-site rollouts, including deployment playbooks, store readiness, change management, training, and post-launch stabilization.
• Design integration approaches so that partner-provided capabilities fit cleanly into our first-party platforms and data models.
• Set up and run program mechanisms: weekly business reviews, monthly progress reviews, gate reviews, and risk registers. Report clearly to senior leadership.
• Define and track program KPIs, such as inventory accuracy, labor productivity, cost-to-serve, system reliability, and adoption, and use the data to make tradeoff and prioritization decisions.
• Work with operations, finance, food safety, and compliance partners so that regulatory, audit, and financial requirements are met.

Job description

Amazon is seeking a Sr. Technical Program Manager for WWGST Stores UTR Tech to own multi-team programs from concept to deployment across the store network.

You’ll partner with engineering, science, product, store operations, finance, and external partners to align requirements and drive measurable outcomes on store floors and customer experience. You will define roadmaps, govern dependencies, run pilots and scale rollouts, and report progress to senior leadership while ensuring seamless