Sr Svc Agent/Non-Driver

Federal Express Corporation; San Antonio (TX); On-site; USD 26,000 - 39,000; Full time

Job summary

Federal Express Corporation in Texas is seeking an employee in an internal posting for SATA staff. The role runs Monday through Friday from 0800 to 1400 and supports station operations with customer information, inquiries, problem resolution, and service sales.

This is a non-driving position requiring basic computer terminal operation and physical tasks. The job emphasizes good human relations and communication skills, with duties including administrative support and adherence to safety

Qualifications

• High School Diploma/GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages over 50 lbs with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• This is a non-driving position.
• Performs other duties as assigned.

Skills

Computer terminal usage

Lift 50 lbs

Maneuver heavy packages

Communication skills

Education

High School Diploma/GED

Job description

Internal posting for SATA employees only

Shift Monday-Friday 0800-1400

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills And Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Pay Transparency

Pay: 19.34 - 28.27 USD Hourly

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)