Sr Svc Agent/Non-DOT-1

FedEx Logistics; Plano (TX); Presencial; USD 28.000 - 30.000; A tiempo parcial

Descripción de la vacante

Federal Express Corporation in Plano, TX seeks a customer-focused associate to provide accurate information and assist customers. You will respond to inquiries, help resolve issues, and support station operations to ensure smooth daily activity.

The role requires good communication and the ability to lift up to 50 lbs, with part-time hours and a base pay around $20.31/hour. Additional benefits are described in the company materials.

Formación

• Respond to inquiries and provide information to customers.
• Perform administrative support to keep station operations efficient.
• Demonstrate good human relations and communications skills.

Responsabilidades

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.

Conocimientos

Customer service

Communication skills

Problem solving

Educación

High School Diploma/G.E.D.

Descripción del empleo

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications

Pay Transparency: $20.31/base pay

Pay: PT/PM

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish