Sr Svc Agent/Non-Driver

FedEx; San Antonio (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

FedEx Logistics is seeking a station associate for an internal posting in San Antonio, TX. The role is Monday–Friday, 08:00–14:00 and is a non-driving position within SATA operations.

Responsibilities include providing accurate information and assistance to customers, handling inquiries, resolving problems, and selling company services; performing administrative support for station operations; and carrying out additional duties as assigned. Minimum education: High School Diploma or GED.

Qualifications

• High School Diploma or GED.
• No prior work experience required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages above 50 lbs with equipment or assistance.
• Strong human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem-resolution and selling of company services.
• Perform administrative support tasks essential for station operations.
• This is a non-driving position.
• Perform additional duties as assigned.

Skills

Operate computer terminal

Lift 50 lbs

Maneuver packages >50 lbs

Customer service skills

Education

High School Diploma/GED

Job description

Internal posting for SATA employees only
Shift Monday-Friday 0800-1400
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. This is a non-driving position. Performs other duties as assigned.

Minimum Education

High School Diploma/GED

Minimum Experience

None

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 lbs. Ability to maneuver packages of any weight above 50 lbs. with appropriate equipment and/or assistance from another person. Good human relations and communications skills.

Job Conditions

Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner.

Pay Transparency:

Pay: 19.34 - 28.27 USD Hourly

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)