Sr Svc Agent/Non-DOT

FedEx Logistics; Portage (MI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Hourly wage $19.34 USD

Job summary

FedEx Logistics in Portage, MI is seeking a customer service associate who provides accurate information and assistance to customers, answers inquiries, resolves issues, and promotes company services. This role also includes administrative support to ensure smooth station operations.

Qualified candidates have a high school diploma or GED, can lift up to 50 lbs and handle heavier packages with equipment or assistance, and possess strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to lift 50 lbs and handle packages heavier than 50 lbs with equipment or assistance.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lift 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications:

Pay Transparency: $19.34 USD Hourly

Pay:

Additional Details: (FT Tue-Sat) 1PM-9PM T-F, 830AM-5PM Sat

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)