Sr Svc Agent/Non-DOT

FedEx Logistics; Fairbanks (AK); On-site; USD 36,000 - 45,000; Full time

Job summary

FedEx Logistics is seeking a dedicated staff member in Alaska to provide accurate customer information, resolve issues, and sell services while supporting station operations. The role requires strong communication and the ability to handle packages safely.

Typical duties include responding to inquiries, administrative tasks, and other responsibilities as assigned. This full-time position offers consistent hours and a focus on reliable service delivery.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with appropriate equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including answering inquiries, resolving problems and selling company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Preferred Qualifications: SIDA, DG, Spill Cleanup Cert Req This job will remain posted until filled.

Pay Transparency:

Pay: $25.66hr-$32.52/hr

Additional Details: Full Time- M-F 10AM-6:30PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)