Sr Svc Agent/Non-DOT-2

FedEx Logistics; San Jose (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

FedEx Logistics in San Jose, CA is hiring for a customer service/operations associate. You will provide accurate information and assistance to customers, respond to inquiries, resolve problems, and help sell company services while supporting station operations.

This role requires a high school diploma, the ability to lift up to 50 lbs., and strong communication skills. The work schedule spans Sun–Sat with two days off, starting as early as 6:00 and ending around 6:30 pm, in a fast-paced

Qualifications

• Must be able to operate a computer terminal.
• Capable of lifting 50 lbs and handling packages over 50 lbs with equipment or assistance.
• Good human relations and communication skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lift 50 lbs

Package handling

Communication

Education

High School Diploma/G.E.D.

Job description

Job Duties

Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Minimum Education

High School Diploma/G.E.D.

Knowledge, Skills and Abilities

Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Pay Transparency

Pay: $24.33-$32.52

Additional Details: Sun-Sat (2 days off) ranging from 6am start to 6:30pm end time.

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

California Fair Chance:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with theLos Angeles County Fair Chance Ordinance for Employers, theCity of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,and the California Fair Chance Act.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)