Sr. Site Reliability Engineer

TEKsystems; Plano (TX); Hybrid; USD 83,000 - 90,000; Full time

Job summary

TEKsystems is seeking a Sr Site Reliability Engineer to support the RTB portfolio from our Plano, TX hybrid site. This role emphasizes production stability, incident management, and risk reduction across infrastructure, security, and applications.

You will own operational excellence while partnering across teams to improve reliability. The ideal candidate has expert level experience with Linux/Windows, Oracle, SQL, and automation tools, and will drive RCA, runbooks, and governance activities.

Qualifications

• Experience in production environments with focus on system stability and incident response.
• Ability to partner with infrastructure, security and application teams to reduce operational risk.

Responsibilities

• Monitor, maintain, and support systems to ensure high availability and production stability.
• Respond to incidents, alerts, and escalations; drive timely resolution.
• Perform patching, upgrades, configuration changes, and automation for production environments.
• Troubleshoot issues across application, infra, network, and database layers.
• Develop and maintain runbooks and operational documentation.
• Participate in governance, audits, and disaster recovery activities.

Skills

Linux

Windows

Oracle

SQL

DNS

Automation

Ansible

Kubernetes

OpenShift

MongoDB

ServiceNow

Venafi

Azure

CyberArk

Dynatrace

F5

Tools

OpenShift

Kubernetes

MongoDB

ServiceNow

Venafi

Ping

CA7

Sterling Control Center

Azure

CyberArk

Dynatrace

F5

Ansible

Job description

The Asset Management Group (AMG) is seeking a Site Rel Engineer Sr to support our Run the Bank (RTB) application portfolio within the Software Reliability & Controls (SRC) organization. This role is focused on production stability, operational excellence, and risk management for mission critical systems.

This position is ideal for an experienced engineer who thrives in production environments, takes ownership of system stability, and can partner effectively across infrastructure, security, and application teams to reduce operational risk and improve reliability.

Key Responsibilities

Production Support & Monitoring

• Monitor, maintain, and support systems and software to ensure high availability and production stability
• Monitor system health and availability, responding to incidents, alerts, and escalations as needed
• Act as a senior technical resource during production incidents, driving timely resolution and clear communication

Maintenance & Operational Execution

• Perform maintenance activities such as patching, upgrades, configuration changes, and automation, with a strong understanding of production environments and dependencies
• Troubleshoot issues across application, infrastructure, network, and database layers
• Partner with internal technology teams to execute production changes safely and in accordance with change management processes

Root Cause Analysis & Continuous Improvement

• Conduct detailed root cause analysis (RCA) for incidents and production issues
• Implement corrective and preventative actions to prevent recurrence
• Identify recurring issues and drive process improvements and automation to reduce risk and manual effort

Documentation & Knowledge Management

• Develop and maintain documentation for supported systems and applications, including runbooks and operational procedures
• Ensure system knowledge is documented, current, and accessible to support continuity and resiliency

Risk, Governance & Compliance

• Follow and support application governance, audit, and regulatory requirements
• Participate in business continuity, resiliency, and disaster recovery activities as required
• Maintain a strong focus on risk awareness and customer impact

Skills

Linux, Windows, Oracle, SQL, DNS, Automation, Ansible

Top Skills Details

Linux,Windows,Oracle,SQL,DNS

Additional Skills & Qualifications

Preferred / Nice to Have Skills

• Red Hat OpenShift / Kubernetes
• MongoDB
• Advanced ServiceNow usage
• Venafi / certificate management
• Disaster recovery and data center failover
• PING
• CA7
• Sterling Control Center
• Azure
• CyberArk
• Dynatrace
• F5
• Ansible

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of Plano, TX.

Pay And Benefits

The pay range for this position is $60.00 - $65.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD'D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Plano,TX. Application Deadline This position is anticipated to close on Oct 1, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.