Application Production Support Engineer (Equities / Prime Brokerage)

TEKsystems; United States; Hybrid; USD 46,000 - 66,000; Full time

Job summary

TEKsystems in Jersey City is seeking an experienced Application Production Support Engineer to support mission-critical Equities and Prime Brokerage applications. The role emphasizes stability, availability, and performance in a fast-paced financial services environment.

The ideal candidate has strong Linux/Unix administration, SQL, scripting, and incident management skills. Hybrid onsite work in Jersey City with on-call rotations and weekend support is offered, with opportunities to drive RCA

Qualifications

• 3+ years in Application Production Support or related operations.
• Strong Linux/Unix administration and troubleshooting skills.
• Experience supporting business-critical production applications.
• Strong SQL skills for troubleshooting and data analysis.
• Experience with enterprise monitoring tools (Splunk, Dynatrace, Geneos).
• Shell/Bash scripting experience and incident/change management knowledge.
• Ability to perform detailed root cause analysis and remediation.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Provide Level 1 and Level 2 production support for critical applications.
• Monitor health and performance using enterprise monitoring tools.
• Investigate, troubleshoot, and resolve production incidents in real time.
• Perform RCA and drive long-term solutions for recurring issues.
• Support deployments, releases, and disaster recovery testing.
• Manage batch processing and job scheduling activities.
• Collaborate with development, infrastructure, and business teams.
• Communicate incidents to technical and business stakeholders.
• Develop automation to reduce manual effort.
• Participate in after-hours and weekend support rotations.
• Continuously improve operational processes and service reliability.

Skills

Linux/Unix

SQL

Shell/Bash scripting

Incident Management

Root Cause Analysis

Production Monitoring

Automation

Application Support

Python

Tools

Splunk

Dynatrace

Geneos

Oracle

Job description

Application Production Support Engineer (Equities / Prime Brokerage)

Location: Jersey City, NJ (Onsite)

Hours: Includes participation in an on-call and rotating weekend support schedule

About the Role

We are seeking an experienced Application Production Support Engineer to support mission-critical applications within a fast-paced financial services environment. This role is responsible for ensuring the stability, availability, and performance of applications that support Prime Brokerage and Equities business functions.

The ideal candidate will have a strong experience in application production support, Linux/Unix environments, monitoring and observability tools, scripting, and incident management. This individual will partner closely with development teams, business stakeholders, and operations teams to rapidly resolve production issues and drive continuous service improvements.

Responsibilities

• Provide Level 1 and Level 2 production support for critical business applications.
• Monitor application health and system performance using enterprise monitoring tools.
• Investigate, troubleshoot, and resolve production incidents in real time.
• Perform root cause analysis (RCA) and drive long‑term solutions for recurring issues.
• Support application deployments, releases, and disaster recovery testing.
• Manage batch processing and job scheduling activities.
• Collaborate with development, infrastructure, and business teams to resolve complex issues.
• Communicate production incidents and service disruptions to technical and business stakeholders.
• Develop automation solutions to reduce manual operational effort.
• Participate in after‑hours and weekend support rotations as needed.
• Continuously improve operational processes, monitoring capabilities, and service reliability.

Required Qualifications

• 3+ years of Application Production Support, Production Operations, or Application Support experience.
• Strong Linux/Unix administration and troubleshooting skills.
• Experience supporting business‑critical production applications.
• Strong SQL skills for troubleshooting and data analysis.
• Experience with enterprise monitoring and observability tools such as:
  • Splunk
  • Dynatrace
  • Geneos
  • Similar monitoring platforms
• Experience with Shell/Bash scripting.
• Knowledge of incident, problem, and change management processes.
• Ability to perform detailed root cause analysis and issue remediation.
• Excellent communication and stakeholder management skills.
• Ability to work effectively under pressure in a fast‑paced environment.

Preferred Qualifications

• Financial services experience.
• Prime Brokerage or Equities business knowledge.
• Front Office or Trading Application Support experience.
• Python scripting experience.
• Oracle database experience.
• Familiarity with Site Reliability Engineering (SRE) principles.
• Experience with DevOps practices and automation initiatives.
• Experience supporting client‑facing or revenue‑generating applications.

Ideal Candidate Profile

The successful candidate will be a proactive problem solver who thrives in a high‑visibility environment. They will possess strong troubleshooting skills, a sense of urgency during critical incidents, and the ability to effectively support both technical teams and business users. Experience supporting trading, brokerage, or other financial services applications is highly desirable.

Key Technical Skills

• Linux / Unix - Must Have
• SQL - Must Have
• Shell / Bash Scripting - Must Have
• Python (Preferred)
• Splunk
• Dynatrace
• Geneos
• Oracle
• Incident Management
• Root Cause Analysis
• Production Monitoring
• Automation
• Application Support

This is an excellent opportunity to support highly visible applications that directly impact business operations and clients while working with a collaborative global team in a mission‑critical environment.

Job Type & Location

This is a Contract position based out of Jersey City, NJ.

Pay and Benefits

The pay range for this position is $40.83 - $40.83/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Jersey City,NJ.

Application Deadline

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.