Dynatrace SRE

TEKsystems; Plano (TX); Hybrid; USD 83,000 - 103,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave (PTO)

Short and long-term disability

Job summary

TEKsystems is seeking a Site Reliability Engineer to join a dynamic team in Plano, TX. This contract role focuses on establishing and improving monitoring to measure end-to-end performance and user availability across critical applications.

You will work with business partners and operations to define monitoring requirements, triage production issues, and contribute to a highly observable, resilient infrastructure with automation wherever possible.

Qualifications

• Expert level SRE focusing on end-to-end monitoring and observability of critical applications.
• Experience triaging production incidents and driving root-cause analysis with automation.
• Strong collaboration with product and operations teams to define SLOs and dashboards.

Responsibilities

• Perform full-stack triage of alerts and collaborate with engineers to identify root causes.
• Define SLOs with stakeholders and monitor performance against them.
• Design dashboards and reports to communicate key metrics to stakeholders.
• Improve alerting posture and refine alerts based on incident learnings.
• Analyze incidents to reduce recurrence and automate common remediation steps.

Skills

dynatrace

observability

monitoring tools

devops tools

Job description

*Description*

Application Operational Services is seeking Site Reliability Engineer. This role requires a strong IT professional focused on establishing and improving monitoring to measure end-to-end performance and end-user availability of systems via a suite of common monitoring tools. Interface with business partners and operations teams to develop business and technical monitoring requirements. As part of this role, the person will primarily be responsible for supporting production or operations of critical applications. They will ensure the application's operational readiness by evaluating its performance, reliability, scale, resiliency & observability. They will be responsible for identifying issues in production, triaging identified issues, partnering with other engineers on the team to identify the root cause. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks.

*Skills*

dynatrace, observability, monitoring tools, devops tools

*Top Skills Details*

dynatrace,observability,monitoring tools,devops tools

*Additional Skills & Qualifications*

• * As part of the SRE team, perform full stack triaging of alerts and engage other engineers to identify root cause of application performance & stability issues.
• * Work with stakeholders such as product owners to define service level objectives (SLOs) for application features and services.
• * Track performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time.
• * Design, develop dashboards and reports to communicate key metrics.
• * Identify opportunities to improve alerting posture and create/update alerts accordingly.
• * Work closely with the Engineering team to understand application architecture and perform Single point of failure analysis and create scenarios for testing resiliency of the application.
• * Create/derive NFR/Workload model and ensure performance & resiliency is considered early in the SDLC.
• * Execute performance/chaos tests, analyze using APM and other tools to identify performance & stability issues.
• * Document any findings/analysis/results, communicate and present to stakeholders.
• * Perform analytics on previous incidents to understand root causes and use automation to reduce the probability and/or impact of problem recurrence.
• * Demonstrate proficiency with DevOps tools, JIRA, ServiceNow, MS Project and perform tasks using the tools.
• *Be a technical expert with expertise across multiple technology areas and the ability to diagnose complex issues throughout many technologies and apply this knowledge to effective monitoring of applications.

*Experience Level*

Expert Level

*Job Type & Location*

This is a Contract position based out of Plano, TX.

*Pay and Benefits*

The pay range for this position is $60.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• * Medical, dental & vision
• * Critical Illness, Accident, and Hospital
• * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• * Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• * Short and long-term disability
• * Health Spending Account (HSA)
• * Transportation benefits
• * Employee Assistance Program
• * Time Off/Leave (PTO, Vacation or Sick Leave)

*Workplace Type*

This is a hybrid position in Plano,TX.

*Application Deadline*

This position is anticipated to close on Sep 3, 2026.

*About TEKsystems*

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*About TEKsystems and TEKsystems Global Services*

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:*

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:*

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):*

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.