Sr. ServiceNow Architect

STONEGATE TECHNOLOGIES LLC; Washington (District of Columbia); Remote; USD 170,000 - 210,000; Full time

Job summary

Stonegate Technologies LLC is seeking a Senior ServiceNow Architect to architect scalable solutions across WSD and EAM for long-term remote engagement.

You will lead workshops, drive modernization, and ensure adherence to ServiceNow best practices while collaborating with enterprise architects and delivery teams.

Qualifications

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops translating requirements into architecture and roadmaps.
• Design and govern Workplace Services: Space Management, Reservation Management, Workplace Visitor Management, Workplace Case Management, and Employee Experience workflows.
• Design and implement Enterprise Asset Management: lifecycle, maintenance, work orders, inventory.
• Create HLD/LLD and architecture diagrams; produce technical design docs.
• Mentor developers and deliver architecture reviews and platform health assessments.

Responsibilities

• Architect scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops translating requirements into architecture and roadmaps.
• Design and govern Workplace Services: Space Management, Reservation Management, Workplace Visitor Management, Workplace Case Management, and Employee Experience workflows.
• Design and implement Enterprise Asset Management: lifecycle, maintenance, work orders, inventory.
• Create HLD/LLD and architecture diagrams; produce technical design docs.
• Mentor developers and conduct architecture reviews and platform health assessments.

Skills

Solution design leadership

Mentor developers

Workshop facilitation

Architectural governance

Tools

ServiceNow Platform Governance

WSD

EAM

ITSM

CMDB

CSDM

Flow Designer

Integration Hub

UI Builder

Job description

Job Title : Sr. ServiceNow Architect- (WSD is mandatory, EAM is nice to have)

Long term

Remote

Roles And Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps.
• Design and govern Workplace Services including:
• Space Management
• Reservation Management
• Workplace Visitor Management
• Workplace Case Management
• Employee Experience workflows
• Design and implement Enterprise Asset Management capabilities including:
• Asset lifecycle management
• Preventive and corrective maintenance
• Work order management
• Inventory and spare parts management
• Vendor and contract integrations
• Define enterprise data architecture, integration strategy, and platform governance.
• Create HLD, LLD, architecture diagrams, and technical design documents.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

ServiceNow Expertise

• ServiceNow Architecture & Platform Governance
• Workplace Service Delivery (WSD)
• Enterprise Asset Management (EAM)
• ITSM, ITAM, CMDB, CSDM
• Service Portal / Employee Center
• Flow Designer & Integration Hub
• UI Builder & Workspace Framework
• Performance Analytics & Reporting

Technical Skills

• JavaScript, Glide APIs, Script Includes
• Business Rules, Client Scripts, ACLs
• REST/SOAP Integrations
• MID Server
• Azure, SAP, Oracle, Facilities Systems Integrations
• Data Migration and Transformation

Preferred Certifications

• ServiceNow CSA
• CAD
• CIS-ITSM
• CIS-ITAM
• CIS-Discovery / CIS-Service Mapping
• Certified Technical Architect (CTA) Preferred