Sr Scheduler

SmartRecruiters, Inc.; Grayling (MI); On-site; USD 40,000 - 58,000; Full time

Job summary

Munson Healthcare in northern Michigan is seeking a Surgery Scheduler who will act as a liaison between patients, physicians and staff to schedule and coordinate surgical and diagnostic procedures. You will obtain pre-operative paperwork, manage and distribute schedules, support the surgical department, data entry and scheduling tasks.

This role requires strong attention to detail, excellent customer service, and the ability to work independently or as part of a team while handling multiple

Qualifications

• High school diploma required.
• Associate degree in business, accounting, medical office management, or related field preferred.
• 5 years’ experience in a fast-paced, customer-driven work environment with scheduling needs.
• Experience in customer service with physician office staff and public contact.
• Knowledge of medical terminology and procedures is a plus.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple priorities under stress.

Responsibilities

• Schedule and coordinate all surgical and diagnostic procedures as liaison between patients, staff and physicians.
• Obtain all pre-operative paperwork required and distribute schedules to physicians and departments.
• Produce and distribute surgical and procedural schedules; provide department support including data entry and meetings.
• Support the surgical department operations and scheduling activities as needed.

Skills

Customer service

Communication

Prioritization

Teamwork

Problem solving

Independent work

Scheduling

Attention to detail

Education

Associate degree preferred

Job description

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow: Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

Be Well: Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day inthe Life

The Surgery Scheduler will act as a liaison between patients, professional staff and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Obtain all pre-operative paperwork as required. Manage, produce and distribute all surgical and procedural schedules to physicians and departments. Provides support for overall surgical department including data entry, attending meetings, supporting administrative staff and scheduling.

Qualifications

What’s Required

• High school diploma required. Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
• In lieu of an Associate’s Degree, candidate must have 5 years’ experience in a highly demanding, customer driven fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment.
• Experience in customer service and dealing with physician office staff and the general public required. Experience in registration and scheduling of patients preferred. General medical office practices preferred. Must understand medical terminology and procedures.
• Knowledge of billing and coding, electronic medical records, and medical terminology a plus.
• Superior customer relationship skills and proven ability to communicate effectively and accurately, verbally and in writing with all levels.
• Must be able to work independently and prioritize projects and timelines within a flexible schedule.
• Must be able to work with a team to accomplish and implement goals within a dynamic practice environment.
• Able to operate under frequently stressful conditions. Is willing to embrace and support change as necessary to obtain operational and performance efficiencies.
• Ability to take initiative, problem solve, and remedies scheduling conflicts to ensure patients are scheduled for surgery in a timely manner.
• Ability to manage multiple priorities.

Additional Information

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.