Med Surg Unit Clerk - Full Time Nights

Munson Healthcare; Grayling (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Job summary

Munson Healthcare is seeking a dedicated administrative professional to support patient flow and chart management in a hospital setting.

You will greet patients, coordinate admissions, transfers, and discharges, and accurately transcribe physician orders while maintaining confidentiality and chart integrity. This role emphasizes strong interpersonal skills and organizational excellence in a fast-paced environment.

Qualifications

• High school diploma required with excellent spelling and comprehension.
• Medical Terminology course or equivalent experience preferred.
• Strong human relations and interpersonal skills.
• Excellent organizational abilities.

Responsibilities

• Greet patients and coordinate admissions, transfers, and discharges with the appropriate departments.
• Transcribe physician orders accurately and maintain patient charts and medical records.
• Enter treatment and diagnostic orders into the system and monitor pre-surgical documentation.
• Assist with general clerical duties and maintain unit supplies and communications.
• Support patient safety and respond to urgent requests as needed.

Skills

Customer service

Interpersonal skills

Accurate transcription

Communication

Education

High school diploma

Medical Terminology course

Tools

Medical Records Software

Job description

More Than Just Care, It’s Community

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day in the Life

• Supports the Mission, Vision, and Values of Munson Healthcare while embracing the organization's Performance Improvement philosophy and promoting both personal and patient safety. Provides excellent customer service and interpersonal communication, accurately transcribes physician orders using appropriate tools and systems, and answers telephones while recording and processing messages efficiently. Coordinates patient flow by greeting patients and families, facilitating admissions, transfers, and discharges, and communicating with appropriate departments. Maintains patient charts and medical records in proper order, prepares new charts, obtains previous records as needed, files diagnostic reports and other clinical documentation, and ensures charts are recognized and maintained as legal documents while protecting patient confidentiality. Reviews physician orders, prioritizes STAT and urgent requests, enters treatment and diagnostic orders into the computer system, and notifies ancillary departments as necessary. Monitors pre-surgical documentation, authorizations, and required paperwork, maintains daily census records and applicable logbooks, coordinates patient transfers and room availability with Environmental Services, and assembles discharged patient charts according to Medical Records standards. Performs a variety of clerical and computer-based responsibilities, including maintaining unit supplies, bulletin boards, treatment and physician baskets, and office inventory, while communicating with physician offices to coordinate discharge instructions, follow-up appointments, and procedures. Sorts and distributes mail, responds to patient call systems when applicable, assists with medication storage and inventory as delegated, remains alert to safety hazards and reports concerns appropriately, fulfills Code Blue responsibilities by initiating emergency procedures and supporting critical patient transfers, completes assigned tasks in a timely manner, and performs other duties and responsibilities as assigned.

Qualifications

What’s Required

• High school graduate with excellent spelling and work comprehension.
• Successful completion of Medical Terminology course or demonstration of equivalent experience.
• Human relations and interpersonal relationship skills required.
• Exceptional organizational skills.

Additional Information

Are you Munson Material?

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.