Sr. Program Manager, Ergonomist, Global Ergonomics

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Job summary

Amazon is seeking a Senior Ergonomist/Senior Program Manager to drive high-visibility MSD risk reduction programs across global operations. You will own job rotations, establish partnerships, and apply data-driven methods to optimize safety and performance while collaborating with senior leaders to ensure program success.

The role requires strong project management, cross-functional collaboration, and the ability to travel up to 50% to support diverse business units worldwide.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 5+ years of working cross functionally with tech and non-tech teams experience.
• Experience implementing repeatable processes and driving automation or standardization.
• Bachelor's degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with emphasis on ergonomics/biomechanics.

Responsibilities

• Own and drive MSD risk reduction programs across multiple business units.
• Lead global ergonomics partnerships and job rotations; travel up to 50%.
• Apply ergonomic tools to assess risks pre- and post-intervention and track metrics.
• Collaborate with senior leaders across WHS, Operations, and Procurement to ensure program success.

Skills

Project management

Data-driven

Cross-functional work

Automation

Communication skills

Education

Bachelor's in ergonomics

Tools

Excel

SQL

Access

CAD

Job description

Description

We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join the Worldwide Ergonomics and Safety Experience (WESE) Global Ergonomics Risk Programs team. Are you ready to drive high-visibility, strategic, musculoskeletal disorders (MSD) risk reduction programs as well as leverage Lean methodologies to lead process improvement initiatives? We are expanding our team and looking for a talented Senior Ergonomist/Senior Program Manager for our field ergonomics team which support our businesses across the globe. We are looking for a motivated, organized self-starter to join as a Senior Ergonomist/Senior Program Manager for the Global Job Rotations Expansion Strategy and Global Ergonomics Partnerships. In this role you will provide technical expertise by applying a variety of scientific techniques, standardized assessments and problem-solving skills to drive innovative solutions for musculoskeletal disorders and optimize performance.

The Senior Ergonomist/Senior Program Manager will be part of the global ergonomics team to foster a global ergonomics partnership and support job rotations for associates across the globe. This Senior Ergonomist/Senior Program Manager will be accountable for multiple VP and Director goals, and will need to work closely with senior leaders in the WHS as well as key partner organizations (e.g., Operations, ACES, AFT, Finance, Legal and Procurement) to ensure success. The Senior Ergonomist/Senior Program Manager will own job rotations, partnership programs and mechanisms used by operations teams. The Senior Ergonomist/Senior Program Manager will help own and launch Job Rotations for safety in multiple BUs across the globe. The Senior Ergonomist/Senior Program Manager also will support in establishing partnerships and work closely with senior leaders to manage MSD risk reduction projects and programs.

Key job responsibilities

You will be successful in this role if you:

1) have demonstrated project ownership that is associate safety related.

2) seek long-term innovative solutions that allow the program to scale.

3) can generate excitement and keep momentum.

4) clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities.

We are seeking a bar-raising candidate who will be able to:

• manage and deliver results on complex projects across multiple organizations.
• map business requirements, understand business process, study and analyse workflows.
• use a variety of ergonomic tools and methods to assess and quantify risk both pre- and post-intervention.
• develop or implement research, investigation, or analysis protocols.
• teach and facilitate training to operations and support teams.
• analyse metrics and behaviours to draw key business insights.
• close the feedback loop between Job Rotations users and partner with cross-functional stakeholders to drive job rotation compliance.
• operate and deliver in a fast-paced environment.
• be available to travel up to 50% of the time.
• manage components of the MSD risk reduction projects through visibility across functional partners developing MSD interventions.
• use knowledge and experience in Amazon warehouse operations/industry as well as excellent technical, problem-solving, and communication skills, to support the Global Ergonomics Risk Programs team.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of working cross functionally with tech and non-tech teams experience
• Experience implementing repeatable processes and driving automation or standardization
• Bachelor's degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with emphasis on ergonomics/biomechanics

Preferred Qualifications

• Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
• Experience owning program strategy and end to end delivery
• Experience in CAD skills, including being capable of developing an integrated automation layout unassisted
• Experience working with the Staffing Command Center Tool or alternate labor management tools
• Knowledge and skill applying predetermined motion time systems including but not limited to: MTM, MOST, MODAPTS or equivalent.
• Master's degree in ergonomics, industrial engineering, mechanical engineering, biomedical engineering or related fields with a strong emphasis in physical ergonomics/occupational biomechanics.
• Certified Professional Ergonomist (CPE) through the Board of Certified Professional Ergonomists (BCPE), Chartered Institute of Ergonomics and Human Factors (CIEHF), Centre for Registration of European Ergonomists (CREE) or other International Ergonomics Association (IEA) affiliated bodies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

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