Sr Program Administrator

Sanmina; San Jose (CA); On-site; USD 63,800 - 76,876; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Savings plan

Paid holidays and PTO

Restricted stock units (RSU)

Job summary

Sanmina Corporation is seeking a Sr. Program Administrator to provide customer support for a portfolio of accounts with varying complexity.

The role involves data entry in diverse systems, handling orders and credits, and coordinating with Accounts Receivable and plants to resolve issues. The candidate should have 5+ years of customer service experience, strong Oracle/Excel skills, and the ability to shift priorities as needed.

Qualifications

• 5+ years of Customer Service experience.
• Experience with Oracle and Excel.
• Strong data entry and administrative accuracy.
• Ability to manage changing priorities.
• Excellent communication skills.

Responsibilities

• Provide accurate and timely data entry in customer service software (SCC, smart vault, SFTP3, RMA, ORACLE).
• Write up new orders, Change Orders, Credit & Rebills.
• Assist Accounts Receivable, process RMAs, review customer Score Cards.
• Facilitate customer and plant discussions for problem solving.
• Conduct post-shipment follow-up and resolve payment/status issues.

Skills

Excellent communication skills

Excel intermediate

10 key by touch

Microsoft Office

Tools

Oracle

SCC quoting system

RMA System

SFTP3

Job description

Job Description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end‑to‑end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose

The Sr. Program Administrator will provide customer support for a portfolio of accounts with varying degrees of complexity.

Nature of Duties/Responsibilities

• Accurate and timely data entry in Customer Service software programs - SCC quoting system, smart vault, SFTP3 (secure site), RMA System, ORACLE, etc.
• Writing up new orders, Change Orders, Credit & Rebills.
• Assisting Accounts Receivable, RMA processing and reviewing customer Score Cards.
• Facilitating customer and plant discussions with regard to problem solving.
• Post shipment follow up – shipment information and payment resolution, status reports.

Education and Experience

• 5+ years of Customer Service experience preferred.
• Computer Skills – Oracle a plus, Excel intermediate skills necessary, 10 key by touch/fax/printers.
• Microsoft Office Skills (emphasis with Excel).
• Ability to continually change priorities during daily activities.
• Detail oriented.
• Excellent communication skills.

Equal Opportunity Employer

Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.

ITAR Facility

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.

Salary Range (annual)

$63,800.00 - $76,876.00

Benefits

Actual base pay within this range (determined at the offer stage) will be based on a candidate's years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.