Sr Program Administrator

Sanmina-SCI Systems de México; San Jose (CA); On-site; USD 63,800 - 76,876; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Savings plan

Company paid holidays and PTO

Job summary

Sanmina Corporation is seeking a Senior Program Administrator to provide customer support across a portfolio of accounts with varying levels of complexity. The role involves data entry in multiple systems, handling orders, credits, and rebates, and assisting with AR, RMAs, and scorecard reviews.

Key responsibilities include facilitating discussions for problem-solving, coordinating with plants and customers, and performing post-shipment follow-up to ensure timely information and payment

Qualifications

• 5+ years of customer service experience preferred.
• Intermediate Excel skills required.
• 10-key by touch and data entry accuracy are essential.
• Strong communication and organizational skills.
• Ability to handle shifting priorities and maintain detail orientation.

Responsibilities

• Enter data accurately in Customer Service software (SCC quoting, smart vault, SFTP3, RMA, Oracle).
• Prepare and process new orders, change orders, credits, and rebills.
• Support Accounts Receivable, RMA processing, and review customer scorecards.
• Facilitate discussions with customers and plants to drive problem solving.
• Provide post-shipment follow-up with shipment info and payment status.

Skills

Customer service

Attention to detail

Communication skills

Tools

Oracle

Excel

Microsoft Office

Job description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose

TheSr.Program Administratorwillprovidecustomersupport for a portfolio of accounts with varying degrees of complexity.

Nature of Duties/Responsibilities

TheSr.Program Administratorwillsupport sales,customerand plants to include, but not limited to:

• Accurate and timely data entryinCustomerServicesoftware programs - SCC quoting system, smart vault,SFTP3 (secure site), RMA System, ORACLE, etc.
• Writingupnew orders, Change Orders, Credit & Rebills.
• AssistingAccounts Receivable,RMA processingand reviewcustomerScore Cards.
• Facilitatecustomerand plant discussions with regard to problem solving.
• Post shipmentfollowupi.e. shipment information and payment resolution, statusreports.

Education and Experience

• 5+ yearsCustomerService experiencepreferred.
• Computer Skills - Oracle a plus, Excel intermediate skills necessary, 10 key by touch/fax/printers.
• Microsoft OfficeSkills(emphasis with Excel).
• Ability to continually change priorities during daily activities.
• Detail oriented
• Excellent communication skills.

Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.

Salary Range(annual): $63,800.00 - $76,876.00

Actual base pay within this range (determined at the offer stage) will be based on a candidate's years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.