Program Manager

Sanmina; San Jose (CA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance coverage

Life and disability insurance

Paid time off (PTO)

Participation in a discretionary bonus program

Job summary

Sanmina in San Jose is looking for a Program Manager responsible for all aspects of customer management, including order and revenue management. You will oversee program-related decisions to ensure customer satisfaction and efficient production.

The ideal candidate has a BS in Engineering and 2+ years of experience in the electro-mechanical industry, bringing strong communication skills and the ability to work with global teams.

Qualifications

• Must have transitioned multiple designs into medium and high-volume production in manufacturing.
• At least 2+ years of experience in the electronics or electro-mechanical industry.
• Experience in system level product development, electrical or mechanical product design, or NPI engineering.

Responsibilities

• Responsible for customer management and satisfaction.
• Coordinate workflow between front end (SMT) and back end (MA and test).
• Provide timely and accurate daily build status reporting.
• Manage activities of cross-functional teams to ensure timely project completion.

Skills

Team player

Strong written communication skills

Strong oral communication skills

Ability to work with global engineering groups

Education

BS in Engineering

Job description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose

Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met. Ensures all program‑related decisions are guided by the terms and conditions of the customer's contract. Understands all aspects required to launch a new program or order. Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E/O material issues, PPV, credit, RMA’s), and business development. Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services. Ability to lead cross‑functional teams to meet or exceed customer and Sanmina goals. The Program Manager is responsible for overall customer service and satisfaction including delivery, quality, flexibility, communication and responsiveness for assigned accounts.

Responsibilities

• Top Level shortage reports / CTB status reporting
• Capacity planning and establishing realistic commits. For example, the number of SMT starts can be supported per day or per week.
• Managing build priorities internally & with customer
• Manages process readiness by driving effective meetings with both internal and external teams.
• Expediting units between work cells, test stations; must be present on the manufacturing floor to expedite builds.
• Resolving internal resource constraints
• Providing customer real‑time status updates
• Escalating need for support internally and externally to resolve issues slowing down builds
• Anticipates next step in manufacturing flow and prepares for the next step ahead of time. For example, ensuring that the back end kits are pulled, fixtures ready, programming complete, tooling, materials, resources, etc.
• Timely and accurate daily build status reporting
• Coordinates workflow between front end (SMT) and back end (MA and test)
• Ensuring that performance on key business metrics achieves business objectives (revenue growth, margin performance, cost management/PPV, inventory turns, AR management, etc).
• Ensuring that performance on key customer satisfaction metrics achieves customer objectives (price performance, on‑time delivery, quality, etc.)
• Coordination of customer priorities with factory priorities.
• Proactively providing feedback on opportunities for continuous improvement, based on having a solid understanding of engineering and manufacturing processes.
• Interfacing with the customer at a high level and being able to successfully manage key revenue programs to avoid escalations.
• Managing and developing project plans. Manage the activities of a cross functional team(s) to ensure completion of the project on time.
• Review status with the customer and the management team.
• Understand and drive written understanding of the project and develop Contract/MSA terms with customer and the business development team.
• Timely resolution of issues and escalation as soon as it is required to avoid delays in project completion.
• Ensure timely implementation of ECOs. Ensure proper closure of customer related A/R issues.

Qualifications

• Must have transitioned multiple designs turned into medium and high‑volume production in manufacturing.
• Team player, strong written & oral communication skills, ability to work well with global engineering groups.
• BS in Engineering with at least 2+ years of hands‑on experience in the electronics or electro‑mechanical industry in at least one of the areas such as system level product development, electrical or mechanical product design, NPI engineering, technical project or program management.

Compensation

Salary Range(annual): $85,000.00 - $95,000.00. Actual base pay within this range will be based on a candidate's years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.

Equal Opportunity Employer

Sanmina is an Equal Opportunity Employer.