Sr Operations Supervisor

CTDI; Flower Mound (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

CTDI, a leader in telecommunications, is seeking a Sr Operations Supervisor to oversee operations and ensure staff productivity. The role involves managing teams, meeting quality standards, and contributing to process improvements. Candidates should have a B.S. Degree and 3-5 years of supervisory experience in fast-paced environments, with a focus on team building and leadership.

Benefits

Weekly pay

Health, dental, vision, and prescription coverage

Paid holidays, vacation, and sick/personal time

401(k) and life insurance

Disability insurance

Tuition reimbursement

Family-oriented workplace

Qualifications

• 3-5 years supervisory experience in production or service environments.
• Background in high-volume distribution preferred.
• Technical background is a plus.

Responsibilities

• Overseeing specified operations within the branch.
• Motivating teams of employees and managing performance.
• Ensuring quality standards and on-time delivery.

Skills

Operations experience

Team building

Interpersonal skills

Leadership

Problem-solving

Proficiency in Microsoft Word

Proficiency in Excel

Education

B.S. Degree in Operations or related field

Job description

Join to apply for the Sr Operations Supervisor role at CTDI.

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 US Operations and a global footprint with more than 20,000 employees worldwide.

Summary

This independent, hands-on Supervisor will be responsible for the overall business performance and staff productivity within an operation. Responsibilities include:

1. Overseeing specified operations within the branch.
2. Motivating teams of employees.
3. Managing reports and statistical analysis.
4. Ensuring quality standards are met.
5. Meeting customer expectations and resolving issues promptly.
6. Contributing to process improvements and implementing new processes.
7. Ensuring on-time delivery performance and maintaining a 100% on-time mentality.

Other Functions/Responsibilities

• Performing other duties as assigned.
• Willing to travel up to 15%.

Required Skills

• Proven operations experience in high-volume, fast-paced environments.
• Strong team building and interpersonal skills.
• Background in high-volume distribution preferred.
• Excellent leadership and proactive problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and other spreadsheet applications.
• Technical background is a plus.

Required Experience

• B.S. Degree in Operations or related field preferred.
• 3-5 years supervisory experience, preferably in production or service environments, including experience with P&L/budgets.

Benefits and Perks

• Weekly pay, health, dental, vision, and prescription coverage.
• Paid holidays, vacation, and sick/personal time.
• 401(k), life, disability insurance, employee assistance program, and tuition reimbursement.
• Family-oriented workplace with a positive, inclusive environment.

Work Authorization & Schedule

• Must be authorized to work in the United States.
• Must be at least 18 years old.
• Working days are Monday to Friday.

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a leader in telecommunications for over 50 years.

CTDI is an equal opportunity employer. We do not discriminate based on race, religion, gender, or other protected characteristics. This position does not qualify for visa sponsorship.