Senior Operations Manager

Capital Seaboard; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in food service distribution is seeking a Senior Operations Manager to oversee warehouse operations and ensure performance excellence. The role demands strategic planning, employee management, and adherence to safety standards. Candidates should have extensive experience in operations, strong analytical skills, and the ability to motivate teams. This position offers a competitive salary and benefits, including health insurance and a 401k plan.

Benefits

Paid Vacations

Paid Holidays

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

Employee discounts for travel and events

401k

Employee Stock Purchase Plan

Qualifications

• Minimum of 6 years experience in Operations and/or Distribution.
• Strong analytical and mathematical skills.
• Food Safety Training/Experience.

Responsibilities

• Manage warehouse operations to meet financial and operational KPIs.
• Ensure compliance with food safety and personal safety standards.
• Recruit, train, and motivate employees for operational excellence.

Skills

Analytical Skills

Communication

Time Management

Organizational Skills

Problem Solving

Education

Baccalaureate Degree in Business

Masters Preferred

Tools

Warehouse Management Systems

Routing Software

Word

Excel

Job description

About The Chefs' Warehouse
The Chefs' Warehouse, Inc. ( http://www.chefswarehouse.com ) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission:The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Forward Thinking & Flexible

Position Summary: Senior Operations Manager needs to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Responsible for managing the warehouse and delivering operations with the goal of ensuring excellent performance in the 3PL operation. Manage, inspire and motivate Managers/Supervisors to ensure operational excellence, high employee engagement and service improvement is achieved.

What you’ll do:

Achieve operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.

Maintain a high productivity rate and continuously improve the company’s quality and service expected by our customers. Achieve performance objectives in the areas of food safety, personal safety, product quality, customer service, productivity, inventory control and spoilage. Ensure delivery of all KPIs/customer expectations including day-to-day service levels.

Develops operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.

Develops operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes.

Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.

Responsible for operation objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

About you:

Minimum of 6 years experience in Operations and/or Distribution

Recruitment and motivate Employees

Ability to travel

Strong analytical and mathematical skills

Several years of GL experience with increasing responsibilities.

Food Safety Training/Experience

Baccalaureate Degree in business, logistics or engineering preferred, Masters Preferred

Computer skills (Word, Excel, e-mail, warehouse management systems, routing software)

Excellent communication skills (written and verbal)

Excellent time management and organizational skills

Excellent planning and decision making skills

Excellent interpersonal skills with the ability to solve problems and resolve any conflicts that arise

Ability to build teams and develop subordinates

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation,pregnancy, gender identityor any other characteristic protected by applicable federal, state, or local laws.We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.We are dedicated to building an inclusive and diverse workforce.