SR Office Supervisor

Universal Management Services; Mesa (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Universal Logistics in Mesa, AZ seeks an Office Supervisor to oversee administrative functions and support daily warehouse operations. The role serves as the primary contact for office administration, payroll support, vendor management, and customer reporting, ensuring accurate records and timely communication.

The ideal candidate balances multiple priorities in a fast-paced logistics environment, with experience in logistics administration and strong MS Office skills.

Qualifications

• Excellent organizational, communication, and problem‑solving skills.
• Associate's or Bachelor's degree preferred with supervisory experience.
• Experience in logistics administration, warehouse administration, or supply chain operations.
• Strong proficiency with Microsoft Office (Excel, Outlook, Word) and warehouse/inventory systems.

Responsibilities

• Oversee day-to-day office operations supporting the warehouse.
• Supervise office personnel and provide coaching and performance feedback.
• Prepare productivity, inventory, staffing, attendance, and operational reports.
• Support payroll administration, attendance tracking, and employee records.
• Coordinate temporary staffing and workforce scheduling.
• Manage relationships with office and operational vendors.
• Order and maintain office supplies and facility resources.
• Process invoices and maintain purchasing records.
• Support customer reporting and administrative requests.
• Assist with injury reporting and safety documentation.
• Monitor absenteeism and workforce trends and report to leadership.
• Ensure compliance with procedures, customer requirements and quality standards.
• Assist the General Manager with special projects and continuous improvement initiatives.

Skills

Organization

Communication

Problem-solving

Education

Associate's degree

Bachelor's degree

Tools

Excel

Outlook

Word

ERP systems

WMS platforms

Inventory systems

Job description

Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third‑party logistics provider offering customized supply chain solutions throughout North America. Through advanced technology and experienced leadership, LINC delivers warehousing, inventory management, transportation, and value‑added logistics services that create efficiencies and cost savings for our customers.

The operation is located in Mesa, Arizona, supporting Boeing Aerospace. The facility provides inventory management, sequencing, pick‑and‑pack services, and warehouse support for aerospace manufacturing operations.

Shift

Monday - Friday | 6:30 AM - 3:30 PM

Position Summary

The Office Supervisor is responsible for overseeing the administrative functions of the facility while supporting daily warehouse operations, customer requirements, and site leadership. This position serves as the primary point of contact for office administration, reporting, employee records, payroll support, vendor management, supplies purchasing, and customer‑related administrative activities. The ideal candidate is highly organized, customer‑focused, and able to balance multiple priorities in a fast‑paced logistics environment.

Essential Responsibilities

• Oversee day‑to‑day office operations and administrative functions supporting the warehouse.
• Supervise office personnel and provide coaching, training, and performance management support.
• Prepare and maintain productivity, inventory, staffing, attendance, and operational reports.
• Support payroll administration, attendance tracking, employee files, and recordkeeping.
• Coordinate temporary staffing, scheduling, and workforce support activities.
• Manage relationships with office and operational vendors.
• Order and maintain office supplies, operational supplies, and facility consumables.
• Coordinate service agreements and maintenance for office equipment and facility resources.
• Process invoices and maintain purchasing records.
• Support customer reporting requirements and administrative requests.
• Assist with injury reporting, workers' compensation administration, and safety documentation.
• Monitor absenteeism and workforce trends and provide reporting to leadership.
• Ensure compliance with company procedures, customer requirements, and quality standards.
• Assist the General Manager with special projects and continuous improvement initiatives.

Qualifications

• Associate's degree or Bachelor's degree preferred.
• Previous experience in office supervision, logistics administration, warehouse administration, transportation, manufacturing, or supply chain operations.
• Prior supervisory or leadership experience preferred.
• Strong Microsoft Office skills, especially Excel, Outlook, and Word.
• Experience with inventory systems, ERP systems, WMS platforms, or customer reporting systems preferred.
• Excellent organizational, communication, and problem‑solving skills.
• Ability to manage multiple priorities and provide support across several operational functions.