Sr Mgr Facilities Business Operations-28655

Rush University Medical Center; Chicago (IL); On-site; USD 170,519,000 - 254,076,000; Full time

Job summary

Rush University Medical Center in Chicago seeks a Senior Facilities Business Operations Manager to oversee the facilities management operating budget, capital portfolios, and vendor contracts across a complex healthcare environment.

You will supervise the Energy Manager and analytics staff, develop dashboards, and provide executive reporting to Finance, Supply Chain, and Planning to support real-time decision-making.

Qualifications

• Bachelor's degree in Business Administration, Finance, Engineering, Facilities Management, Construction Management, Accounting, or related field.
• Minimum five to ten years of progressively responsible experience in facilities management, healthcare operations, finance, procurement, business operations, or related field.
• Minimum three years of leadership experience with direct supervisory responsibilities.
• Experience managing operating budgets, capital portfolios, and financial reporting.
• Experience with procurement processes, purchase orders, and contract management systems.
• Advanced proficiency in Microsoft Excel, financial reporting tools, and business analytics platforms.
• Experience utilizing CMMS, ERP systems, and data visualization tools.
• Experience in KPI development, management.
• Strong analytical, organizational, communication, and problem-solving skills.
• Experience applying technology and developing dashboards to enhance accountability and aid in real time operational decisions.

Responsibilities

• Develops, administers, and monitors the Facilities Management operating budget, including forecasting, variance analysis, accrual management, and monthly financial reporting.
• Supports planning, monitoring, and reporting of capital budgets and project cash flow in collaboration with Planning, Design & Construction and Finance.
• Maintains oversight of facilities capital portfolios, including project tracking, commitments, forecasts, and budget utilization.
• Leads development, negotiation, administration, and performance management of vendor contracts, service agreements, and MSAs.
• Ensures contract compliance, service level adherence, and effective vendor performance management through routine business reviews and KPIs.
• Collaborates with Supply Chain, Legal, and Finance to facilitate procurement activities, contract renewals, and sourcing initiatives.
• Oversees purchase order processes, invoice reconciliation, check requests, and financial controls related to facilities operations.
• Develops and maintains facilities business intelligence tools, dashboards, and KPIs to support operational decision-making.
• Supervises assigned business operations personnel, including the Energy Manager and other administrative or analytical staff.
• Provides leadership and oversight for energy management initiatives, utility budgeting, sustainability reporting, and resource optimization efforts.
• Supports long-range financial planning, capital renewal strategies, deferred maintenance forecasting, and asset lifecycle planning.
• Maintains and improves facilities data systems, including CMMS, contract repositories, asset databases, and financial reporting platforms.
• Acts as the primary liaison between Facilities Management and Finance, Supply Chain, Planning, Design & Construction, and other administrative departments.
• Supports the development and implementation of standardized business processes, policies, and governance practices across Facilities Management.
• Provides regular executive reporting on budget performance, capital portfolio status, contract performance, energy utilization, and operational metrics.
• Participates in strategic initiatives, business planning efforts, and organizational performance improvement activities.
• Other duties as assigned.

Skills

Financial management

Budget administration

Leadership

Vendor management

Excel

Data analytics

Communication

Cross-functional collaboration

Education

Bachelor's degree in Business Administration/Finance/Engineering

Tools

CMMS

ERP systems

Microsoft Excel

Job description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Med Ctr Engin-Management

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $59.51 - $88.67 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

The Senior Facilities Business Operations Manager supports the Director, Facilities Management in the administration, financial management, and strategic oversight of facilities business operations across a complex healthcare environment. This role is responsible for the development, execution, monitoring, and reporting of operating and capital budgets, contract administration, vendor performance management, and enterprise business processes that support facilities operations.

The Senior Facilities Business Operations Manager provides leadership for facilities business functions, including contract management, procurement coordination, energy management, capital portfolio administration, financial analytics, and operational reporting. This position directly supervises assigned team members, including the Energy Manager and other business operations personnel, and serves as a key liaison with Finance, Supply Chain, Planning, Design & Construction, and Integrated Facilities Management partners.

Other Information

• Bachelor's degree in Business Administration, Finance, Engineering, Facilities Management, Construction Management, Accounting, or related field.
• Minimum five to ten years of progressively responsible experience in facilities management, healthcare operations, finance, procurement, business operations, or related field.
• Minimum three years of leadership experience with direct supervisory responsibilities.
• Demonstrated experience managing operating budgets, capital portfolios, and financial reporting.
• Experience developing, negotiating, and administering vendor contracts and service agreements.
• Experience with procurement processes, purchase orders, and contract management systems.
• Advanced proficiency in Microsoft Excel, financial reporting tools, and business analytics platforms.
• Experience utilizing CMMS, enterprise resource planning systems, and data visualization tools.
• Experience in KPI development, management
• Strong analytical, organizational, communication, and problem-solving skills.
• Experience applying technology and developing dashboards to enhance accountability and aid in real time operational decisions.

Preferred Job Qualifications

• Experience in healthcare facilities management or academic medical center operations.
• Master's degree in Business Administration, Finance, Engineering, Facilities Management, or related field.
• Experience managing outsourced Integrated Facilities Management contracts or similar complex facility contracts.
• Experience managing energy/utilities contracts, bills, and energy procurement.
• Knowledge of healthcare regulatory requirements and Environment of Care standards.
• Experience with capital planning, asset management, and deferred maintenance programs.
• Experience supporting energy management and sustainability initiatives.
• Professional certifications such as CHFM, CFM, FMP, CEM, PMP, or CPSM.

Physical Demands

While performing the duties of this job, the associate is regularly required to stand, walk, use hands to handle objects, reach with hands and arms, and occasionally stoop, kneel, crouch, climb, or balance. The employee must occasionally lift and/or move up to 50 pounds.

Competencies

• Financial management and budget administration
• Contract negotiation and vendor management
• Capital portfolio management
• Business analytics and reportingStrategic planning and resource allocation
• Leadership and staff development
• Procurement and supply chain coordination
• Energy management and sustainability
• Process improvement and governance
• Cross-functional collaboration
• Customer service and stakeholder engagement

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities

• Develops, administers, and monitors the Facilities Management operating budget, including forecasting, variance analysis, accrual management, and monthly financial reporting.
• Supports the planning, monitoring, and reporting of capital budgets and project cash flow in collaboration with Planning, Design & Construction and Finance.
• Maintains oversight of facilities capital portfolios, including project tracking, commitments, forecasts, and budget utilization.
• Leads the development, negotiation, administration, and performance management of vendor contracts, service agreements, and master service agreements (MSAs).
• Ensures contract compliance, service level adherence, and effective vendor performance management through routine business reviews and key performance indicators.
• Collaborates with Supply Chain, Legal, and Finance departments to facilitate procurement activities, contract renewals, and sourcing initiatives.
• Oversees purchase order processes, invoice reconciliation, check requests, and financial controls related to facilities operations.
• Develops and maintains facilities business intelligence tools, dashboards, and key performance indicators to support operational decision-making.
• Supervises assigned business operations personnel, including the Energy Manager and other administrative or analytical staff.
• Provides leadership and oversight for energy management initiatives, utility budgeting, sustainability reporting, and resource optimization efforts.
• Supports long-range financial planning, capital renewal strategies, deferred maintenance forecasting, and asset lifecycle planning.
• Maintains and improves facilities data systems, including CMMS, contract repositories, asset databases, and financial reporting platforms.
• Acts as the primary liaison between Facilities Management and Finance, Supply Chain, Planning, Design & Construction, and other administrative departments.
• Supports the development and implementation of standardized business processes, policies, and governance practices across Facilities Management.
• Provides regular executive reporting on budget performance, capital portfolio status, contract performance, energy utilization, and operational metrics.
• Participates in strategic initiatives, business planning efforts, and organizational performance improvement activities.
• Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.