Sr. Manager, UX Designer

The Institute of Internal Auditors Inc; Florida; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work setup

Career growth opportunities

Job summary

The Institute of Internal Auditors (IIA) seeks a Manager UX Designer to shape the digital experiences for members and stakeholders. This hybrid role based in Lake Mary, FL blends in-office collaboration with remote work and leads UX research, IA, and visual design across web, member portal, and learning platforms.

You will partner with Product, Engineering, Marketing, and Content teams to translate insights into scalable design solutions, contribute to a design system, and ensure accessible,

Qualifications

• Bachelor's degree or equivalent experience in UX-related field.
• 5+ years of professional UX design experience across research, IA, prototyping, and UI design.
• Expert proficiency with Figma and building design systems.
• Strong knowledge of user-centered design, usability testing, accessibility WCAG, and responsive design.
• Experience with Agile environments and delivering specs for implementation.
• Excellent communication, presentation, and stakeholder management.

Responsibilities

• Lead user research, usability testing, and journey mapping across digital platforms.
• Design flows, IA, wireframes, prototypes, and high-fidelity interfaces with accessibility.
• Collaborate with product, engineering, marketing, and content teams throughout the lifecycle.

Skills

Figma

UX research

Information architecture

Prototyping

UI design

Agile collaboration

Communication skills

Education

Bachelor's degree in UX Design

Equivalent experience

Tools

Figma

Design systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, UX Designer

Salary Full-Time Management Lake Mary, FL, US

Location: Lake Mary, FL (Hybrid)
Department: Brand & Digital Growth
Status: Full-Time | Exempt

About The IIA

The Institute of Internal Auditors (IIA) is the global leader and recognized authority for the internal audit profession. We are dedicated to advancing the profession worldwide through education, advocacy, certifications, and professional resources. Guided by our values ofPeople First, Integrity, Collaboration, Accountability, and Innovation, we provide a collaborative, purpose-driven workplace where employees can grow professionally while making a global impact.

Why Join The IIA?

• Make a global impact by advancing the internal audit profession.
• Work in a collaborative, values-driven culture.
• Be part of an organization that values innovation and continuous learning.
• Grow your career while contributing to meaningful work that strengthens organizations around the world.
• Join a team committed to integrity, accountability, and putting people first.

Position Summary

The Institute of Internal Auditors (IIA) is seeking a creative and user-centered Manager UX Designer to shape the digital experiences that connect members, prospects, and stakeholders with the world's leading authority on internal auditing.

In this role, you will lead user experience initiatives across the IIA's digital ecosystem, including our website, member portal, learning platforms, certification tools, and event experiences. You'll combine user research, interaction design, information architecture, and visual design to create intuitive, accessible, and engaging digital experiences that support our global mission.

Working closely with Product Management, Marketing, Engineering, Content Strategy, and cross-functional stakeholders, you'll transform user insights into elegant, scalable solutions that improve usability, increase engagement, and elevate the overall digital experience.

Work Arrangement

This is ahybrid position based inLake Mary, Florida, combining in-office collaboration with remote work.

What You'll Do

UX Research & Discovery

• Lead user research, usability testing, and customer journey mapping to understand member and prospect needs across the IIA's digital platforms.
• Translate research findings into actionable insights, personas, and design recommendations that improve the user experience.
• Partner with stakeholders to prioritize user needs and influence product decisions through evidence-based design.

Interaction Design & UI

• Design intuitive user flows, information architecture, wireframes, prototypes, and high-fidelity interfaces that improve usability and accessibility.
• Create scalable, accessible designs using Figma while contributing to the organization's design system and component library.
• Deliver implementation-ready design specifications and collaborate with developers through QA to ensure design quality.

Cross-Functional Collaboration

• Partner with Product Management, Engineering, Marketing, and Content teams throughout the design and development lifecycle.
• Present UX concepts, prototypes, and recommendations to stakeholders and incorporate feedback into iterative design solutions.
• Balance user needs, business objectives, and technical feasibility to deliver exceptional digital experiences.

Qualifications

Required Qualifications

• Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, Digital Design, or a related field; equivalent experience will be considered.
• 5+ years of professional UX design experience spanning UX research, interaction design, information architecture, prototyping, and UI design.
• Expert proficiency with Figma and experience developing wireframes, prototypes, and design systems.
• Strong knowledge of user-centered design methodologies, usability testing, accessibility standards (WCAG), and responsive design.
• Experience collaborating with software development teams in Agile environments and delivering implementation-ready design specifications.
• Excellent communication, presentation, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Experience building or contributing to enterprise design systems and reusable component libraries.
• Familiarity with analytics and user research tools such as Google Analytics, Hotjar, Maze, or similar platforms.
• Experience designing digital experiences for membership organizations, SaaS, education, enterprise applications, or professional services organizations.
• Working knowledge of HTML/CSS and front-end development principles.

Equal Opportunity Employer

The Institute of Internal Auditors (IIA) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.