Sr Manager, Home Strategy and Operations

Total Renal Care

Massachusetts

Hybrid

USD 120,000 - 180,000

Full time

4 days ago
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Job summary

DaVita is seeking a Senior Manager for Home Strategy & Operations to own and drive operational and analytical workstreams supporting the Home Growth strategy, with a focus on Home Hemodialysis (HHD). The role leads a small team of analysts and partners across Field operations and corporate functions.

You will translate strategic priorities into structured work plans, develop data-driven insights, and deliver tools and playbooks that enable field teams to expand home modalities and achieve

Qualifications

  • Bachelor's degree in related field.
  • 5-7 years of progressive experience in healthcare operations, business strategy.

Responsibilities

  • Own independent workstreams within Home Growth Strategy and drive day-to-day execution.
  • Lead a small team of analysts and mentor staff.
  • Develop operational collateral, job aids, and playbooks.
  • Collaborate across Field Operations and corporate functions for alignment.

Education

Bachelor's degree in Business, Healthcare Administration, Finance, Public Health, Engineering, or related field

Job description

Posting Date 11/06/2026 2000 16th StFl 7, Denver, Colorado, 80202-5158, United States of America Senior Manager, Home Strategy & Operations Preferred Location: Denver, CO (Hybrid, minimum 1 day/week in office)

Position Summary

DaVita is seeking an analytical, collaborative, and execution-focused Senior Manager, Home Strategy & Operations to join our Home National team. In this role, you will own and drive key operational and analytical workstreams that support DaVita's Home growth strategy, specifically Home Hemodialysis (HHD).

The Senior Manager will lead a small team of analysts to generate actionable insights, develop operational collateral, and manage collaborative working relationships across Field operations and corporate functions.

Why This Role Matters

Home dialysis is one of DaVita's top clinical and strategic priorities. Treating at home can offer kidney care patients greater independence, flexibility, and improved clinical outcomes.

This role serves as a vital bridge between national strategy and field execution. By translating strategic priorities into structured work plans, robust data insights, and practical tools, the Senior Manager enables field and clinical teams to expand patient access to home modalities and achieve sustainable Home modality growth.

Key Responsibilities
  1. Own Independent Workstreams within Home Growth Strategy
    1. Workstream Execution: Own and manage day-to-day execution of assigned workstreams supporting HHD under the guidance of department leadership.
    2. Roadblock Resolution: Partner with clinical and operational teammates to identify local and systemic barriers, and engage in structured problem-solving to design pragmatic solutions.
    3. Best Practice Packaging: Identify best practices across high-performing regions and translate them into standardized, shareable resources and programs.
  2. Operational Work Product & Deliverable Management
    1. End-to-End Project Delivery: Structure, plan, and deliver project milestones on time, maintaining work plans, and cross-functional task alignment with limited supervision.
    2. Operational Content Development: Create high-quality deliverables including job aides, playbooks, and teammate enablement materials.
    3. Pilot Support & Implementation: Support the execution of operational and clinical pilots by establishing baseline tracking, coordinating rollout logistics, and monitoring operational adoption.
    4. Sense-Making in Ambiguity: Navigate unstructured operational challenges, synthesize diverse inputs, and structure actionable step-by-step plans.
  3. Analytics, Insights & Management Reporting
    1. Data Synthesis & Trend Analysis: Lead analysis of new start trends, conversion pipeline velocity, modality education completion, and patient retention data to uncover operational opportunities.
    2. Actionable Recommendations: Translate performance data into clear operational findings, recommending tactical adjustments to work plans and resourcing to leadership.
  4. Cross-Functional Collaboration & Field Partnership
    1. Collaborative Relationship Management: Build and nurture strong working relationships across corporate functional teams and Field Operations leadership.
    2. Two-Way Communication: Act as an accessible liaison between national workstreams and field operations teammates, gathering frontline feedback to ensure national tools remain operationally sound and user‑friendly.
    3. Structured Framing & Updates: Prepare clear, concise presentations, status summaries, and data visualizations for project working groups and leadership reviews.
  5. Team Leadership & Talent Development
    1. People Leadership: Lead, mentor, and develop a small team of analysts and/or project managers, fostering a collaborative, accountable, and continuous-learning team environment.
    2. Work Allocation & Quality Oversight: Direct team priorities, provide clear guidance and quality reviews on deliverables, and support teammates' individual development and career progression.
Success Measures
  • Timely, high-quality execution and delivery of assigned workstream milestones and deliverables.
  • Clarity, rigor, and actionable nature of analytical models, scorecards, and executive reporting.
  • Strong, collaborative relationships and positive feedback from Field operators and other corporate partners.
  • Measurable contribution to team-level Home new start and conversion performance metrics.
  • High engagement, performance, and professional development of direct reports (analysts/managers).
Qualifications

Required

  • Education: Bachelor's degree in Business, Healthcare Administration, Finance, Public Health, Engineering, or related field.
  • Experience: 5-7 years of progressive experience in healthcare operations, business strategy,
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